CATERER EATS OUT
HR issues
Pages 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | Previous | Next Making flexible working workFlexible working is the hallmark of the leisure industry and can be an aid to staff retention and improving morale. However, it can be a legal minefield for the unwary employer. Michael Bradshaw reviews the obligations BHA supports plans to 'buy back' holidayEmployers may be allowed to "buy back" extra holiday time allotted under Government plans to increase annual leave by eight days. Age discriminationJim Fitzpatrick, minister for employment relations, looks at the requirements - and problems - that will arise under the coming employment equality rules Motivate staff by making sure they're part of a teamI was interested to read the article on motivation (Caterer, 15 June, page 26). When I started in the trade I was a management trainee with J Lyons and Co. How to motivate staffIt takes more than an annual fun day or Christmas bonus to inspire your staff and create a self-motivated, innovative and energetic team. So how do you start? Helen Adkins reports Hospitality still has highest staff turnover rate
Independents are best at dealing with complaintsIndependent hotels are among the most successful UK businesses when it comes to appeasing unhappy customers, according to the latest National Complaints Culture Survey. Staff crisis threat to Gulf hotelsHospitality operators in the Gulf region are facing a staffing crisis as the market continues to burgeon. In Dubai's five-star market alone, an additional 18,000 rooms are set to come on to the market by 2008. Stop crippling new businessIn November you printed a letter from me in which I expressed my displeasure with leasing pub companies which don't ensure that their new lessees can make their businesses break even - at least - by ensuring that rent and/or gross profit available from the beer sales are appropriate. New licencing law affects businesses with staff accommodation
Older workers have plenty to offer industry
Changes to paid holiday will hit profits
Kevin Costner named in golf hotel sexual harrasment case
Clampdown on 'rolling-up' holiday pay
Sexual harassment claimsThe best defence against claims of sexual harassment is to make sure that it can never happen with your knowledge. Mandy Laurie explains how Recruitment: The lying gameGetting hold of qualified staff is not easy, and often employers will hire first and ask questions later. That means unscrupulous applicants can take advantage, says Polly Jeanneret Opportunities for women to shine at workYour article on staff turnover gave us food for thought and elicited some thoughtful responses on the matter (Caterer, 6 April, page 44). Butlins faces £1m payout to its staffHoliday camp operator Butlins could be facing up to a £1m payout to low-paid staff if a verbal ruling becomes official. Jobs could be lost as Government raises holiday entitlementThousands of catering and hospitality businesses could be forced to shed staff following a Government move to increase the statutory minimum for paid holidays. The hidden costs of staff turnoverReading your article "Where do you stand on staff turnover?" (Caterer, 6 April, page 44), I felt that certain aspects of the article missed the mark. Pages 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | Previous | Next |
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