HR issues

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Len Rogers - March 2008 Star of the Month

Len RogersOur Star of the Month for March is Len Rogers, who is a delivery driver at the Exeter office of food supplier Apetito. He was nominated by the group's Devon contract manager, Alison Marsden, for helping to save the life of an elderly woman while on duty
Posted: 20 March 2008 | 00:05

Wake-up call: Flexible working arrangements

Employees are entitled to request changes to their working arrangements in order to accommodate family members in need of care, but employers don't have to agree. Solicitor Anne Edwards explains
Posted: 20 March 2008 | 00:05

Manslaughter change raises employer risks

Hospitality employers are particularly at risk from toughened corporate manslaughter legislation, which comes into force in less than a month, experts have warned.
Posted: 13 March 2008 | 10:00

Hospitality employers fear bad weather absences

umbrellasHospitality employers have been warned many workers will us today’s horrendous weather in some parts of the UK as an excuse to bunk off work.
Posted: 10 March 2008 | 12:01

Wage probe won't meet July deadline

housekeeperThe Government has admitted that its vow to inspect 500 hotel businesses for violations of national minimum wage (NMW) legislation by July will not be met.
Posted: 06 March 2008 | 07:00

National minimum wage

The Government has announced that the National Minimum Wage for those above 22 years of age will rise from £5.52 to £5.73 per hour in October.
Posted: 05 March 2008 | 14:28

Police get leads after Penhallow fire features on BBC's Crimewatch

fire at Penhallow HotelPolice investigating the fatal fire at Penhallow Hotel in Newquay have some new leads, following a reconstruction on the BBC’s Crimewatch programme.
Posted: 21 February 2008 | 14:30

Bar manager wins £15k in age discrimination case

tribunalA former bar manager has been awarded almost £15,000 compensation for age discrimination and unfair dismissal.
Posted: 13 February 2008 | 13:00

Beat back the bullies

Bullying is still very much part of the workplace culture in the hospitality industry. Humayun Hussain finds out what can be done to prevent it
Posted: 07 February 2008 | 00:00

Understanding TUPE

If you're selling your business, the TUPE regulations govern how your staff must be treated as you hand over to the new owner. Steven Eckett explains
Posted: 31 January 2008 | 00:00

Hospitality sector a poor employer

waitressHospitality workers think they work in “Hell’s Kitchen” and are having “Kitchen Nightmares”, according to a wide-ranging survey of British worker happiness.
Posted: 22 January 2008 | 17:35

New leadership team at HCPTA

Carl Smith, chairman of HCPTAThe Hotel & Catering Personnel & Training Association, a networking group for human resources professionals in hospitality, has a new leadership team.
Posted: 17 January 2008 | 14:58

Industry defends UK workers after BHA 'lazy' claim

waiterThe hospitality industry's largest employers have hit back at the chief executive of the British Hospitality Association after he claimed that UK workers were "unemployable".
Posted: 17 January 2008 | 08:00

Dealing with problem staff

Andrew McKenzie, managing director at the Vineyard at StockcrossManagers must address the issue of difficult staff before they drag the whole team down, warns Andrew McKenzie, managing director at the Vineyard at Stockcross and chairman of the Master Innholders, in a new fortnightly column from the hotel managers' organisation
Posted: 17 January 2008 | 00:00

BHA boss sparks row over “unemployable” Brits - For more hospitality stories, see what the weekend papers say

A round-up of the weekend's news affecting the hospitality industry. News includes: BHA boss sparks row over “unemployable” Brits, Little Chef sale to be replaced by disposal of 20 sites...
Posted: 14 January 2008 | 12:04

BHA slammed for suggesting UK workers are unemployable

The chief executive of the British Hospitality Association has been slammed for suggesting that UK workers are “unemployable”.
Posted: 14 January 2008 | 11:16

How the Beijing Olympics could benefit employers

Giving your staff leave to work at the Beijing Olympics could be a case of short-term pain for long-term gain. Piers Ford explains why
Posted: 10 January 2008 | 00:00

Industry needs support in recruiting disabled workers

Hospitality employers have been urged to tell the Government how best to support them to boost the employment rate of those with disabilities.
Posted: 04 January 2008 | 16:50

Belfast restaurant fined for turning away blind diners

A Chinese restaurant in Belfast has been ordered to pay two blind friends £2,000 in compensation after turning them away because they had a guide dog.
Posted: 20 December 2007 | 13:17

Relationships at work

Intimate personal relationships between colleagues can have significant repercussions for employers. Mary Heaney points out some areas of concern
Posted: 20 December 2007 | 00:00

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11th October 2008