Health & safety
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The new head of the Food Standards Agency (FSA) has warned that hospitality operators refusing to conform with its voluntary Scores on the Doors scheme would “go out of business pretty damn quick”. Lord Rooker, chairman of the FSA, said that once a national standard had been reached ...
Posted: 19 March 2010 | 15:31
Raymond Blanc is to leave hospital after a fall downstairs at his Oxfordshire home left him with a badly broken leg and ankle – on the day of the 26th anniversary of his restaurant, Le Manoir aux Quat’Saisons. Since the accident on 1 March, the chef patron of Le Manoir aux Quat’Saisons...
Posted: 17 March 2010 | 16:35
BHA boss labels Food Standards Agency scoring system "crazy" and calls for clear nationwide approach to food hygiene rating. The controversial food hygiene rating system "Scores on the Doors" has come under renewed criticism...
Posted: 11 March 2010 | 00:00
Vanessa Brett has been appointed as a consultant by food safety and health and safety consultancy the European Safety Bureau. Based in Chelmsford, Brett will liaise with clients throughout London and the South East. She qualified as an environmental health officer in 1991...
Posted: 08 March 2010 | 13:17
Story of the week: Industry figures have paid tribute to Rose Gray, the co-founder of the acclaimed River Café in London, who has died aged 71 after a prolonged battle with cancer. It was Hotelympia 2010 this week, and to round off the five-day event, the godfathers of the British culinary scene...
Posted: 05 March 2010 | 16:10
A chef who was covered in boiling oil after a deep fat fryer exploded in a hotel kitchen in West Lothian, Scotland, is being treated in hospital. The 30-year-old man, who works at the West Port Hotel in Linlithgow, reportedly suffered serious burns to his shoulder, upper back, left arm and around his ear.
Posted: 04 March 2010 | 14:30
Caterer has teamed up again with P&G Professional to nvestigate the cleanliness of the hospitality industry, but the results of our research suggest a lack of progress in he area since we conducted our last survey three years ago. Daniel Thomas reports.
When you walk into a hotel room what is the first...
Posted: 26 February 2010 | 14:37
A third of hotel and restaurant employees have admitted that the establishment where they work is not always cleaned to the highest standard, a survey by Caterer and Hotelkeeper has found. Of the 520 respondents, 33% said that their cleaning wasn’t up to standard, despite the fact that ...
Posted: 25 February 2010 | 12:07
A round-up of the weekend's news affecting the hospitality industry. News includes: London Town agrees pre-pack deal; US restaurant chain Ruby Tuesday to launch in UK; Chez Gerard owner faces second restructure; Wyndham Worldwide to buy Hoseasons and more…
Posted: 22 February 2010 | 10:31
Story of the week: Two major chef departures this week as rumours surround Cliveden and the news that Chris Horridge, star of the Great British Menu and head chef of the property’s Waldo’s restaurant, is to leave, while earlier in the week Michelin-starred chef Ryan Simpson – and his brigade – quit the Goose...
Posted: 12 February 2010 | 14:33
A London council has used emergency powers to close a restaurant after a customer spotted a rat scurrying around the premises. Camden Council health inspectors found that the Lords Indian restaurant in Whitfield Street was severely infested with rats and posed a “serious risk” ...
Posted: 09 February 2010 | 17:21
Work-related stress, depression and anxiety accounts for around 11.4 million reported lost working days per year in Britain and often plays a major part in an employee's decision to quit their job. But there are a number of steps employers can take to reduce stress among the workforce:
Posted: 09 February 2010 | 10:51
Although there is no formal legal protection for overweight people, employers should be wary of other ways in which they can bring discrimination claims. James Hall examines the issues surrounding obesity in the workplace.
Posted: 05 February 2010 | 14:12
Topics covered this week include: Hotels need to clean up their act; We should all remember: tips are optional; and Concurring with Michelin's stars is an act of faith.
Posted: 05 February 2010 | 13:51
Home Secretary Alan Johnson has unveiled two new prototype pint glasses designed to cut down on the injuries caused by the 87,000 glass attacks that occur in the UK every year. The new pint glasses, which are designed not to shatter into loose and dangerous shards, will now undergo a range...
Posted: 04 February 2010 | 10:44
Workers who are injured by slipping, tripping and falling over in the workplace cost the catering and hospitality industry £23m a year, according to the Health and Safety Executive (HSE). The accidents resulted in 562 major injuries in 2008-2009 and a further 1,081 which resulted in workers...
Posted: 02 February 2010 | 10:26
A Blackpool hotel has been named the filthiest in the in the UK by Tripadvisor in its 2010 top 10 dirtiest hotels. Grosvenor Hotel came top of the filth league based on traveller reviews on the travel website. Visitors to the website complained of dirty carpets and bathrooms, cigarette burns in duvets and...
Posted: 29 January 2010 | 12:49
Pub operator Mitchells and Butlers (M&B) has been fined £20,000 after health inspectors found "grim" conditions hygiene conditions in one of its north London pubs. Two officers discovered fish defrosting in a plastic container in a sink next to dirty washing up, raw food next to cooked items...
Posted: 18 January 2010 | 14:40
Employers have been urged to be flexible during the harsh weather conditions and not force staff to “risk life and limb” getting to work. As the cold snap continues, with up to 40cm of snow forecast overnight for some parts of the UK, employers have been encouraged to be more aware of staff needs...
Posted: 05 January 2010 | 17:22
Topics covered in our weekly briefing include:New Year's Eve VAT hangover could cost businesses dearly; and free customer service and marketing masterclasses.
Posted: 18 December 2009 | 13:57
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