Will the trend for the division of bricks and brains inthe industry affect independent operators?
Anthony Lee, general manager, the Connaught, Mayfair, London
"Independents have a more personalised way of operating and a different type of clientele. The key is who the owner is and the relationship they have with their operators. It's better to have the same owner long-term, as this creates a sense of stability. They invest in the building - if they cut corners, they'll pay for it in 10 years' time."
Michael Conrad-Pickles, general manager, Charlton House, Shepton Mallet, Somerset
"It doesn't make much difference to us, as we have our own little brand. Independent operators have individual management structures and no exterior forces, unlike the big corporations. I see big hotels changing hands and it makes no difference because the management seems to stay the same."
Ben Young, general manager, the Lugger hotel, Truro, Cornwall
"Yes it will. I think some would follow that route, but it's pretty sad. There will always be space for the independents. The passionate hoteliers would be reluctant to give the building up, as they like to have complete ownership, and they put their heart and soul into the business. They're not working for anyone else."
Peter Eli, general manager, Whatley Manor, Malmesbury, Wiltshire
"Yes, but in a positive way. Independents are finding an increase in competition, which ensures you do not become complacent and that you continue to evolve with your customers' changing needs. There should always be enough business to go around - if the approach is carried out in good way."