Hotel guests miss their home comforts most

A lack of home comforts is hotel guests’ number one gripe according to a new survey.

More than a quarter (27%) of the 1,600 people interviewed by pollster YouGov put this at the top of their list, although a quarter said loneliness was the worst aspect of staying in a hotel.

Around one-third of those staying in a hotel for business purposes admitted to having had to do work (38%) or eat a meal (31%) from their hotel bed.

Other complaints from guests included the impersonal atmosphere (12%) of hotels and rooms that had no way of manually adjusting the temperature inside (10%).

The study was commissioned by Leeds apartments the Chambers.

By Chris Druce

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