Domino’s Pizza has selected HR consultancy MJL Group to manage employment and health and safety procedures for its franchisees in the wake of allegations of staff exploitation last year.
In July 2007 Domino’s was forced to defend itself against accusations broadcast on the BBC’s Newsnight that Hungarian staff at one of its branches in Derby had been left in poverty following deductions from their wages.
Domino’s responded that there was no evidence of widespread failings across its network of stores and said an initial investigation had found “no evidence” to support the claims.
However the firm did concede that some franchisees did need to improve the clarity of their human resources paperwork and communication with employees.
Philip Shelley, chief executive of MJL Group, said the new partnership would increase the consistency of Domino’s HR practices across its 501 UK stores.
MJL will run an employee induction programme in multiple languages as well as ensuring that franchisees are compliant with employment legislation and employees have online access to an induction programme, their contracts and staff handbooks.
Chris Moore, chief executive of Domino’s Pizza, said: “By using MJL, we will provide a more simplified system that will make it even easier for our franchisees to comply with employment law and health and safety legislation. This will make Domino’s an even better place to work and develop careers.”
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By Christopher Walton
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