Loading
Caterer & Hotelkeeper Magazine

Tags:

Cateys 2011: Best Use of Technology Award – Dolce

Friday 15 July 2011 17:29
Dolce Screen

Sponsored by Fourth Hospitality

To get an idea of how simple but effective Live Kitchen technology has been in streamlining the provision of school meals, allow yourself to be dazzled by the financials for a minute - it has generated £200,000 since being piloted in 2007, easily paying off the development costs of £75,000.

This clearly successful technology is the brainchild of Dolce, a facilities management company, owned by the Curtis family since 1999. The £4m-turnover company has 111 catering sites, of which 61 schools now operate Live Kitchen technology and the rest will go live this summer.

The decision of the company's catering division to develop and adopt Live Kitchen solved a fundamental problem. One of the biggest issues in school catering is meal numbers and one of the biggest obstructions to increasing meal numbers is the extra administration it creates. As many school meals providers will appreciate, if you don't serve sufficient meals at the right cost and price, then the subsidy has to increase.

Live Kitchen not only solves these problems, it also benefits teachers, parents, pupils and caterers. In a nutshell, the children pre-order their meals, which minimises waste and enables Dolce to keep the average price of meals at £2. This, in turn, helps increase meal numbers - in fact sales have been boosted by 11%, adding £352,000 to turnover a year.

Additional perks include the fact parents can see what their children are eating, queues are reduced, direct debit systems make payment easier and the burden of administration is taken away from schools, saving secretaries at least 15 minutes a day.

The system has helped Dolce to control costs and simplify procedures by linking orders to shopping lists online and then on to authorised suppliers, saving up to £50,000 a year. The software also removes all mathematical procedures from the kitchen, enabling chefs to simply enter basic information and get the calculations of, say, recipe volumes done for them. The reduction in wasted ingredients saves £30,000 a year.

The bottom line for Dolce is that once the £40,000 annual cost of Live Kitchen is paid, there is a profit of £323,600. An extraordinary result from adapting new technology.

"This company showed a true understanding of its clients' needs and offered a real user-friendly solution, speaking directly in the dialect of today's dotcom consumer," said Wrapid director Stephen Minall.

Alan Taylor, non-executive director, Ponti's, added: "A well-defined project with clear objectives that met the needs of the wide range of users."

Shortlisted
Apex Hotels
Caternet
Dolce

The Judges
Duncan Cressall, regional director, UPP Residential Services
Clive Holland, managing director, Sugarvine
Stephen Minall, director, Wrapid
Sam Rubra, head of products, Atos Origin
Diana Spellman, managing director, Partners in Purchasing
Bryan Steele, managing director, Jireh-Tek
Alan Taylor, non-executive director, Ponti's

Recommended articles

Articles from the web

 
blog comments powered by Disqus
Profiting from 2012: Case Studies

Slash VAT, Boost business - Sign the petition now!

Latest Video

housekeeping

Video: highlighting housekeepers

In this week’s issue, guest edited by Raymond Blanc, we explore the important roles of housekeepers.

Watch here

The Caterer and Hotelkeeper discussion forum

  • Dingley Dell Flying Visits @ The Victoria Dingley Dell Flying Visits @ The Victoria
  • Dingley Dell Flying Visits @ The Victoria Dingley Dell Flying Visits @ The Victoria
  • Dingley Dell Flying Visits @ The Victoria: Mark Hayward Dingley Dell Flying Visits @ The Victoria: Mark Hayward
  • Dingley Dell Flying Visits @ The Victoria Dingley Dell Flying Visits @ The Victoria
  • Dingley Dell Flying Visits @ The Victoria Dingley Dell Flying Visits @ The Victoria
  • Dingley Dell Flying Visits @ The Victoria Dingley Dell Flying Visits @ The Victoria

Best of chef

Best of Chef – now available online

Best of Chef – now available online
View it now

Videos

Marcello Tully, Kinloch Lodge Video: Michelin-starred chefs turn out in force for Wellocks' chef conference Video: Highlights from Hotelympia 2012 Video: Foraging – why all the attention?
Marcello Tully
Masterclass
Watch the video here
Wellocks'
chef conference
Watch the video here
Highlights from
Hotelympia 2012
Watch the video here
Foraging:
why all the attention?
Watch the video here