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Caterer & Hotelkeeper Magazine

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Over to you

Mark Lewis
Thursday 19 February 2004 14:13

Has London's congestion charge hit hospitality profits in the capital?

As suppliers, it costs us an extra £15,000 a year, but we are not passing that charge on to our customers. Are the roads any clearer? We haven't seen any noticeable difference.

Stuart Busby, manager, Chef's Connection, New Covent Garden

We've not really been affected. If people are willing to spend £100 a head, they're not going to worry about another £5. I like to think that when greed, food and hunger come into the equation, people will do anything to get from A to B.

Philip Howard, chef-proprietor, the Square, London

Everybody's business has been hit, but it's more to do with the lack of a central strategy than the congestion charge. A lot of small businesses can't afford to operate in the West End any more. The congestion charge is just the icing on the cake.

Oliver Peyton, chairman, gruppo Group

The charge has successfully reduced congestion and made the centre of London a more pleasant place. Most tourists use public transport, so improvements in this will generate positive word of mouth and more tourists.

Ken Kelling, Visit London

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