I have sold my 20-bedroom hotel and I would like to become an inspector for a national tourist organisation's accessibility scheme. I have 30 years' management experience, but what opportunities exist?
The Answer
The National Accessible Scheme helps hospitality businesses to provide the service levels required by the Disability Discrimination Act. It is managed by tourism body VisitBritain, which tells me that inspections for this purpose are made as part of overall quality inspections. You would need to have the necessary skills to carry out a full hotel inspection, including assessment of facilities for people with disabilities. Vacancies are advertised in Caterer and Hotelkeeper and on Caterersearch.com when they arise, so keep an eye open. To find out more about the role of an assessor, contact Quality in Tourism on 0845 300 6996.
Johnny Johnson, communications consultant, Hotel and Catering Training Company
- If you'd like to submit a question, send it to chris.druce@rbi.co.uk