How toSelling wines(26 April 2005 00:00)Once you’ve got your desired list in place, you need to sell it, and the key to selling wine is training - if your staff knows the list, they’ll get behind it. Nothing sells a wine more easily than an enthusiastic recommendation from the staff. Ask your wine supplier for regular in-house training, or if they’re not up to it then contact an independent wine educator (try the Association of Wine Educators http:// www.wineeducators.com or sign up for a course at The Wine & Spirit Education Trust http://www.wset.co.uk which organises a network of wine courses around the country. If all else fails, try a distance learning pack from the Academy of Food & Wine Service http://www.acfws.org. Article continues below
Tips on putting together a wine list: • Make sure your wine list is easy to read – a confusing list, with no hint as to the style of the wines, means that your customers will opt for the cheaper, safer choice every time. • Provide reassuring information, which makes it easier for customers to experiment • Consider wine promotions, or a wine of the month programme – it encourages greater spend by offering a good price on a fairly expensive bottle; it offers the customer something new and different. • Hold a wine dinner - it will fill the restaurant on a quiet night (and rooms, if you have them) and more importantly offer an opportunity for some valuable PR. Suppliers like it because their wines get exposure, and diners like it because they often get a discount on the wines they’ve tasted. • Offer a decent selection of wines by the glass: it will increase sales and get you noticed by the critics. Install a wine preservation system, which can keep your wine fresh from up to 21 days after opening. Here are a few examples: The chain restaurant The gastro pub
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