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Best Independent Marketing Campaign(09 January 2006 00:00)Sponsored by Autograph Foodservice Article continues below
Through a focused marketing campaign, the Taylors targeted small groups of travellers from Japan, independent leisure tourists from the USA and Japan, upmarket tour groups and niche art and crafts groups. Creative marketing methods included setting up a Japanese microwebsite on the hotel's website and circulating press releases to the Japanese media about the hotel. Additionally, the hotel organised promotional packages for US travellers and invited travel agents from both the USA and Japan to stay at the hotel. Within just one year, the hotel's percentages had increased to 13.5% US and 6% Japanese, making 19% of its business international. Midweek occupancy also climbed by 4%. The campaign's success was recognised not only for its incredible returns but also its long-term potential to be taken to "other parts of the world", said judge Adrian Fortescue. When judging this year's Best Independent Marketing Campaign Catey, Ian Taylor said he would be looking for passion and creativity. The winners should have a campaign which has clear objectives, shows short-, medium- and long-term success, and can demonstrate a good return on investment, he said. "Winning a Catey gives your business a stamp of excellence. It has been beneficial in recruiting new members and gives the existing team a great sense of pride that the hotel is recognised as one of the best in the class," he added. Judges' criteria
Source: Caterer & Hotelkeeper |
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