The British Security Industry Association (BSIA) has published best-practice guidelines on the security issues surrounding the use of chip-and-PIN technology.

Hospitality businesses can access the free guidelines, which cover new problem areas such as the positioning of surveillance cameras.

BSIA CCTV section chairman Pauline Norstrom said: “CCTV has long been an essential tool for retailers in the fight against business crime. However, the introduction of chip and PIN has created issues with regard to its use, such as the positing of CCTV cameras where PIN details can be recorded.”

Areas covered by the guidelines include: the positioning of chip and PIN terminals – both static and mobile; CCTV at the point of sale; how cameras used for transaction monitoring should be handled; and the need to ensure that the pre-set positions of moveable cameras are not going to capture a customer’s PIN information.

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By Chris Druce

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