In this week's Caterer and Hotelkeeper magazine...

Hotel Cateys 2011

Find out who won what at the Hotel Cateys as we recognise this year's outstanding performers in the hotel industry.

How to manage TripAdvisor reviews
Marketing consultant and TripAdvisor expert Daniel Craig offers his practical step-by-step guide on how to deal with TripAdvidsor reviews - whether positive or negative.

The fast track to great bread
Baker Dan Lepard shows you how to get on the fast track to great bread, achieving impressive results with minimum effort.

The Caterer and Hotelkeeper interview
David Shardland and Rupert Wilson, who run Rick and Jill Stein's Seafood Restaurant empire, on how they have stepped out of the shadows of their famous employers.

Smooth operators
Plans are in place to ensure hospitality businesses run as smoothly as possible during the Olympics but with 11.8m expected visitors, will even the best plans be enough?

Software solutions
Chefs are moving away from handwritten spreadsheets to laptops, tablets and smartphones, thanks to the latest in software technology aimed at making life easier in the kitchen.

Better Business
We talk to Hotel Cateys winner Richard Slade, whose Battlesteads pub and hotel has been transformed into a quality, value-for-money business that champions sustainable tourism.

Plus - the latest news, skills, inspiration, advice, jobs and much more...

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By Neil Gerrard

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