Michael Gray, general manager of the Hyatt Regency London – the Churchill, has been named 2007 Hotelier of the Year today.
He was presented with the award, sponsored by Louis Jadot, at a lunch hosted by outgoing Hotelier of the Year Richard Ball at Calcot Manor, near Tetbury, Gloucestershire in front of former winners of the accolade and other leading hoteliers.
Scroll down to watch Michael Gray telling Caterersearch what winning the Hotelier of the Year Award means to him.
Gray, who has worked for Hyatt for 25 years, was praised by the judges, who included former Hoteliers of the Year John Stauss, Robin Hutson, Peter Lederer and Harry Murray along with AA Hotel Services inspector Peter Birnie and Sally Shalam, travel writer for the Guardian, as being a consummate operator and someone who delivers a consistent, quality product in his hotel and is always ready to lead the debate or support the industry.
“Of all the general managers in London, Michael is the most active in industry-wide training organisations such as Springboard,” commented John Stauss. “He’s a tireless ambassador for the hotel industry, never hesitant to take on a role representing our industry needs.”
Robin Hutson added: “Michael Gray is at the top of his game. His dedication to staff development is legendary and he consequently enjoys great loyalty from his team. I doubt there’s another London hotel that sees as much of its general manager in the lobby, meeting and greeting and genuinely looking after his guests.”
Past winners
Hotelier of the Year 2006 - Richard Ball >>
Hotelier of the Year 2005 - John Stauss >>
Hotelier of the Year 2004 - Patrick Elsmie >>