CATERER EATS OUT
HR issues
Pages 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | Previous | Next Employing immigrantsThe Home Office is launching a "get tough" policy over illegal foreign workers. Businesses should act now to stay on the right side of the law, says Anne Morris Hospitality sector in North-east called to improve employment practices
No more age of innocenceThere's only a month left before new age discrimination legislation takes effect. Matthew Tom, an associate with law firm Tarlo Lyons, looks at what you must now consider Rolled-up holiday payThe European Court of Justice has ruled that rolled-up holiday pay is no longer legal, so where do employers stand now? Anne Edwards looks at the issue Why are F&B staff treated so poorly?If hotels treated their staff well and paid a good wage, there would be no need for relief chefs (Letters, Caterer, 3 August, page 16). But time and again I see the same situation - chefs working 60 hours and paid for only 40. Getting away with murder?Fifty years ago, and subsequently each decade thereafter, the cry has gone up: "Oh, we can't get the staff" - a constant whinge by hoteliers and caterers. So why can't they? Take the heat out of kitchen work
Young and old is a winning combination
Malmaison’s Sean Wheeler scoops two HCPTA awards
Making flexible working workFlexible working is the hallmark of the leisure industry and can be an aid to staff retention and improving morale. However, it can be a legal minefield for the unwary employer. Michael Bradshaw reviews the obligations BHA supports plans to 'buy back' holidayEmployers may be allowed to "buy back" extra holiday time allotted under Government plans to increase annual leave by eight days. Age discriminationJim Fitzpatrick, minister for employment relations, looks at the requirements - and problems - that will arise under the coming employment equality rules Motivate staff by making sure they're part of a teamI was interested to read the article on motivation (Caterer, 15 June, page 26). When I started in the trade I was a management trainee with J Lyons and Co. How to motivate staffIt takes more than an annual fun day or Christmas bonus to inspire your staff and create a self-motivated, innovative and energetic team. So how do you start? Helen Adkins reports Hospitality still has highest staff turnover rate
Independents are best at dealing with complaintsIndependent hotels are among the most successful UK businesses when it comes to appeasing unhappy customers, according to the latest National Complaints Culture Survey. Staff crisis threat to Gulf hotelsHospitality operators in the Gulf region are facing a staffing crisis as the market continues to burgeon. In Dubai's five-star market alone, an additional 18,000 rooms are set to come on to the market by 2008. Stop crippling new businessIn November you printed a letter from me in which I expressed my displeasure with leasing pub companies which don't ensure that their new lessees can make their businesses break even - at least - by ensuring that rent and/or gross profit available from the beer sales are appropriate. New licencing law affects businesses with staff accommodation
Older workers have plenty to offer industry
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