Marketing

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Charles backs British mutton campaign

The Prince of Wales is backing a campaign to promote British mutton this winter.
Posted: 17 August 2004 | 16:39

Service is key to business customers' wallets

Customer service is the key factor to influence business travellers’ choice of hotel, according to research by management consultant Accenture.
Posted: 17 August 2004 | 14:52

Bulot aims to ditch Relais & Châeaux 'old boys' image

Article ThumbnailRégis Bulot, president of Relais & Châteaux, has warned that the elitist nature of the UK membership will no longer be tolerated.
Posted: 17 August 2004 | 11:18

Reader Soapbox

Hilton by name; Hilton by nature?What makes a hotel a Hilton? asks Cris Beswick, creative director, Beswick Design
Posted: 17 August 2004 | 10:31

Bright Spark

So Paris, So Chic - Want to get the Audrey Hepburn look?
Posted: 13 August 2004 | 10:00

Price cuts put brakes on Revolution slump

Cheaper drinks have helped boost sales at Inventive Leisure's Revolution bars, slowing the decline which led to a surprise profit warning earlier this year.
Posted: 11 August 2004 | 17:39

Life's a beach

Who said London was a horrible place to be in the scorching summer?
Posted: 11 August 2004 | 17:22

Table Talk

Holiday Inn is offering singles the chance to find romance at a most unlikely spot - Heathrow airport...
Posted: 06 August 2004 | 16:49

Tussaud's unveils party venues

Corporate guests at the revamped Tussaud's Planetarium in London - now called the Showdome - could find themselves scrambling across Spiderman's web thousands of feet above New York in the new Web Zone venue themed on the cartoon webslinger.
Posted: 04 August 2004 | 07:58

Britney provides inspiration for bedroom

Pop star Britney Spears may have come under fire from the tabloids for her recent bout of Bourbon-swigging and junk food binges, but one US hotel chain is capitalising on the media coverage.
Posted: 04 August 2004 | 07:31

Brand awareness

He's been out of the contract catering fraternity for more than seven years, but now Jerry Brand is back, and so is his campaign to stamp out inflated prices
Posted: 03 August 2004 | 10:24

How to ensure excellent service; monitor it and measure it

The hospitality industry needs its workforce to give outstanding service if it wants to maximise the sale of its products and services. High-quality service will help bring in extra profit and grow the business.
Posted: 02 August 2004 | 17:10

Display your catalogue online and save money

If you supply products or services to the industry, you can now distribute your catalogue cheaply to thousands of buyers via the Caterer Directory website.
Posted: 02 August 2004 | 12:24

Cheaper drinks help prop up sales at Revolution

Drinks discounting introduced earlier this year has helped slow the decline in like-for-like sales at Revolution, the vodka bar chain owned by Inventive Leisure, the company said today.
Posted: 29 July 2004 | 12:13

New look for cranks

Vegetarian food pioneer Cranks is relaunching its range of sandwiches and organic breads under the banner "Eat Good, Feel Good", which is available to both retail and food service.
Posted: 28 July 2004 | 16:37

Pub owners urged to add bedrooms

Pub owners are being urged to diversify from pints and ploughman's into bedrooms after a new survey revealed that operators in the South-east are losing out on £27m of potential business each year.
Posted: 27 July 2004 | 11:03

Italian restaurant Shumi drops the Japanese flavour

Article ThumbnailChopsticks are off the menu at the much-hyped Italian-Japanese restaurant, Shumi, launched last year in St James's Street, London, by celebrity restaurateurs Geoffrey Moore and Jamie Barber.
Posted: 26 July 2004 | 10:33

Thistle Hotels set for a sharp new style

Article ThumbnailThistle Hotels is about to undergo a major change as it sells off more hotels, dramatically changes its style, and ditches its thorny name.
Posted: 21 July 2004 | 13:39

How to...

...deal with difficult restaurant guests
Posted: 20 July 2004 | 15:39

Healthy obsessions

All hotels with gyms and spas try to make the most of their facilities - and nobody does it better than the Victoria-Jungfrau Grand Hotel & Spa in Interlaken, Switzerland. Samantha McClary reports
Posted: 16 July 2004 | 17:32

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7th October 2008