Marketing

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Bright Spark

Totally Hampered - a new service offered by the Metro restaurant in Clapham...
Posted: 12 July 2004 | 18:26

Trading on the Internet

Dino Wilkinson, an IT lawyer at Kimbells LLP, looks at some of the issues restaurant, hotel and pub operators must consider in order to trade legally and successfully via the internet
Posted: 12 July 2004 | 18:16

Visit London gets its own TV channel

London's marketing board, Visit London, is launching a £2m digital TV channel to inspire residents and tourists to get to know the capital better.
Posted: 12 July 2004 | 17:28

How can I get into marketing?

I'm 23 and have worked in restaurants, bars and hotels - both front of house and in the kitchen. I'd like to join the marketing sector of the industry. Where do I begin?
Posted: 24 June 2004 | 15:02

Buy before you fly

Article ThumbnailIn-flight caterers have had it tough in the past few years as airlines have reduced all their costs, including catering budgets. But UK company Alpha Airports sees travellers who book no-frills flights online as a large and growing market for its new on-board meal concept
Posted: 24 June 2004 | 10:32

Property Advice zone

How to compile a comprehensive business plan
Posted: 24 June 2004 | 10:00

Strength in numbers

Article ThumbnailJoining a consortium used to be essential for any hotel that wanted access to a global reservation system. Although the rise of the internet has given more power to hoteliers, for many the consortia still play a crucial role
Posted: 17 June 2004 | 11:28

Your Shout: Rod Taylor, Hotels Team Leader, Barclays Bank

Why the banks are going back to hotel school.
Posted: 09 June 2004 | 11:35

RFH's butlers put bubbles in your bath

Rocco Forte Hotels is introducing a "bath butler" service across all of its UK hotels next month...
Posted: 27 May 2004 | 15:07

Star treatment

Celebrities can be a nice little earner when they're staying at your hotel or eating at your restaurant. But it's a bit of a minefield when it comes to how you treat them and their hangers-on. We offer some advice on how to keep them happy... and coming back for more.
Posted: 27 May 2004 | 12:01

Advertising: a quick way to waste money?

Advertising is in many instances expensive, time-consuming and baffling. But there are some simple guidelines that will help make your advertising work...
Posted: 27 October 2003 | 11:54

Promotions: the great give-away

Special offers are a great way of bringing in new business. But how do you get started? Stuart Harrison gives some pointers...
Posted: 27 October 2003 | 11:52

Direct mail: junk mail with a purpose

It may have a dreadful reputation, but direct mail can be a highly effective way of improving your profits...
Posted: 24 October 2003 | 16:57

Making a marketing plan

Marketing plans are often neglected. But planning for the year ahead is well worth the effort. Here's how to get started.
Posted: 24 October 2003 | 16:54

Selling conferences and functions

Have you got the right processes in place to convert enquiries into business? Do you know the real value of the business you want and what business you want back? Stuart Harrison sets out some basic rules...
Posted: 14 February 2003 | 12:53

How to handle a show-round

Familiarisation visits from hotel booking agents or prospective customers can be a good way of bringing in business - if they are conducted properly. Stuart Harrison helps you plan that perfect visit...
Posted: 12 February 2003 | 12:58

How to win business through telephone sales

You can convert that telephone call into new business by sticking to a few well-tried steps, says Stuart Harrison.
Posted: 11 February 2003 | 17:53

Selling weddings more profitably

More than 50% of all non-church weddings now take place in a hotel. Are you getting your share? Stuart Harrison looks at how to sell weddings to the prospective bride and her mother; how to value a wedding; and how to sell more rooms with the wedding.
Posted: 10 February 2003 | 15:25

Ten ways to make your staff more successful at selling

Not everyone is naturally gifted at selling. Take a look at these ten tips to improve your sales team's performance.
Posted: 18 November 2002 | 16:43

Public relations: a basic guide

Public relations are an important part of the marketing mix. Stuart Harrison lays down some golden rules...
Posted: 14 August 2002 | 10:51

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8th October 2008