HR issues

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'Speak English' order sparks racism row at McDonald's branch

Fast-food giant McDonald's has been reported to the Commission for Racial Equality (CRE) after a Manchester branch ordered staff to speak English at all times - even when they are on their breaks.
Posted: 06 December 2004 | 15:50

Vegas visitors help on casino conditions

Union officials toured the UK last week campaigning for decent working conditions for the thousands of people who will be employed by Britain's expected boom in casino resorts.
Posted: 01 December 2004 | 17:47

Scotland lures workers - but could do better

Article ThumbnailScotland must market itself better if its hospitality industry is to attract the best foreign workers, according to a survey from recruitment agency Chess Partnership.
Posted: 22 November 2004 | 16:36

McDonald’s “English only” demand sparks accusations of racism

McDonald’s could face court action for alleged racism after workers in one of its restaurants were ordered to speak in English at all times – even on their breaks.
Posted: 19 November 2004 | 16:57

Salary Watch - Hotel General Managers

What should on-property Hotel General Managers expect to earn?
Posted: 18 November 2004 | 12:53

Employing staff

Employing staff can be one of the most difficult aspects of starting your own business, and most successful entrepreneurs will tell you that finding the right staff can make or break a venture. Chris Lane, a partner at accountancy firm Kingston Smith, gives some advice
Posted: 11 November 2004 | 15:18

Disciplinary procedures

Ray Silverstein, head of the London employment team at law firm Browne Jacobson, offers advice on the new changes to dismissal, disciplinary procedures and grievances
Posted: 11 November 2004 | 15:15

Human resources head list of problems facing hotels in coming year

Human resource problems are set to be the number-one issue facing hoteliers in 2005, according to the International Society of Hospitality Consultants (ISHC) at the conference in Monte Carlo.
Posted: 10 November 2004 | 17:21

Scotland must promote itself to attract key overseas talent

Scotland needs to market itself better to overseas workers if the country's hospitality industry is to attract the best talent, says a survey from recruitment firm Chess Partnership.
Posted: 25 October 2004 | 17:07

Wake-up with Caterer to tackle drugs and alcohol

Drug and alcohol abuse is everywhere, particularly the hospitality industry.
Posted: 20 October 2004 | 17:49

Workers crave better work-life balance

Caterers could release unknown potential in their employees if they were more flexible over working times, according to a survey from the Department of Trade & Industry.
Posted: 19 October 2004 | 16:21

The burning issue

Jane Sunley, of talent-retention specialist Learnpurple, on Britain's poor productivity
Posted: 06 October 2004 | 18:42

Over to you

Are you worried agency staff could pose a security threat to your business?
Posted: 06 October 2004 | 17:34

Discrimination on the grounds of sexual orientation and religion

Since December 2003 employers have faced regulations aimed at outlawing discrimination on the grounds of religious belief and sexual orientation.
Posted: 05 October 2004 | 17:19

Commons bomb hoax highlights lapses in agency staff vetting

Article ThumbnailThe potential security threat posed by agency staff was dramatically highlighted last week when a journalist masquerading as a waiter smuggled a "bomb" into the House of Commons.
Posted: 24 September 2004 | 11:46

Property Advice zone

The benefits of remembering names
Posted: 21 September 2004 | 17:40

Holland House loses 10 staff after just five months

Ten members of staff were made redundant from the Holland House hotel in Cardiff last Wednesday (25 August).
Posted: 01 September 2004 | 16:00

Dealing with drugs and alcohol problems

Facts and figures on alcohol and drug abuse, tell-tale signs and dealing with the problem.
Posted: 31 August 2004 | 16:14

Interviewing job applicants

Ray Silverstein, head of the London employment team at law firm Browne Jacobson, looks at the legal pitfalls involved in interviewing job applicants
Posted: 27 August 2004 | 14:50

Tourism Concern calls for action on staff abuse in hospitality

Article ThumbnailAbuse is rife in the global tourism industry and a blind eye has been turned to this massive issue for too long, an organisation campaigning for ethical tourism has warned.
Posted: 18 August 2004 | 15:08

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20th July 2008