Internet
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Small owner-operated hotels have had a busy year – boosted by British travellers choosing to holiday at home and an increase in European visitors - according to a survey conducted by The Good Hotel Guide 2010.
Half of the 50 hotels questioned for the survey reported an excellent year, with a similar number saying they had a good year and only two seeing below average bookings. The average number of rooms of the hotels surveyed was 16.
Posted: 05 October 2009 | 14:23
The Acorn Scholarship 2010 is now open for entries and in the run up to the awards, the organisers have joined forces with Caterer’s networking forum, Table Talk, to offer dinner for six people, including wine, at any Ego Mediterranean restaurant which has branches in Liverpool, Sheffield...
Posted: 28 September 2009 | 08:00
Wakefield Council has become the second local authority to use social networking site Twitter to publish its primary school menus. The move, which follows a trial currently run by Somerset County Council, sees Wakefield’s Kingswood Catering tweet its menus for parents every day.
Posted: 25 September 2009 | 11:44
Social networking sites like Facebook and Twitter can create problems at work for both employees and employers. Gagandeep Prasad provides an overview of the problems and explains why employers need an internet policy.
Posted: 25 September 2009 | 10:52
A hotel booking engine that enables travellers to book accommodation at the last minute using the social networking site Twitter has been launched today. The privately-funded Inoqo provides a platform for hotels to advertise accommodation packages that are available in the next 48 hours on Twitter...
Posted: 22 September 2009 | 10:00
Investment in IT can ensure you stay in control of the business, are communicating your messages to customers effectively, and provide additional electronic services that will attract new customers. This month, we look at how our six businesses are using their IT systems to benefit the bottom line
Posted: 18 September 2009 | 11:47
The Mulberry Tree is situated in three acres of land in the Kentish countryside and proprietor Karen Williams says its rural location has its drawbacks. "We are too far from the exchange to have broadband, which is a huge hindrance for the business," she explains.
Posted: 18 September 2009 | 11:42
Dominic Wood from Wildwood bought an EPoS unit when he first acquired his business, instead of sticking to a run-of-the-mill till. "
Posted: 18 September 2009 | 11:25
The hotel has provided a free Wi-Fi service to its guests for the past four years. Louis Naudi, owner and general manager of the property, describes this as the hotel's biggest technological improvement for guests, especially those on business.
Posted: 18 September 2009 | 11:16
Information technology may be on some customers' minds for the wrong reasons when they visit the Stephan Langton pub in Abinger Common, near Dorking, Surrey. There is no mobile phone signal, the lane doesn't appear on satellite navigation maps and even the hand-held credit card settlement machine's Bluetooth connection doesn't work in the dining room.
Posted: 18 September 2009 | 11:10
IT in the sleepy Cotswolds is not as sleepy as one might expect. Hari and Colin Fell have used the web to promote their business - specifically Google AdWords - for the past five years. These have been "brilliant", says Colin, but, having been the first in the area to capitalise on them, the rest of the local competition has now caught on. So the Fells have moved on to bigger and different things, namely a blog and Facebook.
Posted: 18 September 2009 | 10:46
Twitter first entered public consciousness as the platform used by celebrities such as Stephen Fry, Jonathan Ross and Lily Allen to reveal their innermost thoughts/witter on about nothing much, but as the recession hit marketing budgets, hospitality operators have begun to realise its value as a free and effective way of promoting themselves.
Posted: 17 September 2009 | 15:38
The University of Leeds has appointed a new e-commerce co-ordinator for their residential and commercial services (RCS) team. Matt Hamnett, who joins from the University of Manchester, will oversee the website offering and e-communication of the RCS department.
Posted: 14 September 2009 | 14:12
A barista trainer from Sheffield has devised what may be a unique system of teaching espresso coffee making. It is a one-to-one system in which the participants are not in the same room – they communicate across the internet, using a webcam and the Skype system, that allows live motion pictures to be transferred at the same time as a spoken-voice call.
Posted: 08 September 2009 | 10:52
As able communicators in the virtual world, the Facebook generation must also not forget how to interact professionally in the real one, says training consultant Melanie Lamey.
Posted: 04 September 2009 | 17:24
The future of VisitEngland's accommodation bookings system, EnglandNet, is in jeopardy after a complaint to the European Commission claimed it contravenes EU competition laws and wastes taxpayers' money. The complaint, made by Helpful Holidays - a holiday cottage letting agency ...
Posted: 03 September 2009 | 13:00
Google launched the first shots when it released Google Apps and announced plans for a new computer operating system. Now, Microsoft has hit back with plans to release its popular Office applications online and by signing a search deal with Yahoo! Ross Bentley reports on what this could mean for the world of hospitality.
Posted: 28 August 2009 | 13:55
The number of diners reserving restaurant tables online has more than doubled in the past year. Just 7% of diners reserve tables online in the UK, but this figure is growing at more than double the rate of last year, online restaurant marketing expert Livebookings has revealed. .
Posted: 28 August 2009 | 10:56
Carol Savage is the founder of MyDish.co.uk, a social networking site for food lovers. She appeared on BBC's Dragons' Den last week and secured £100,000 worth of investment from Deborah Meaden. She spoke to Kerstin Kühn
Posted: 24 August 2009 | 14:49
With its 25 million user-generated reviews, ripAdvisor has become a traveller's necessity. But criticism is mounting over the reliability of its reviews and the damage it could be doing to the industry. Gemma Sharkey reports.
Posted: 24 August 2009 | 12:13
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