Opinion
In this section you will find all opinion pieces, giving you an easy route to all the opinion pieces on Caterersearch.
For subject overviews take a look at Caterersearch’s expert guides that provide 'everything you need to know' on popular subjects like Gordon Ramsay, Compass or Michelin-starred restaurants.
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The countdown is well and truly under way. There are less than 50 weeks to go to the opening ceremony of the London 2012 Olympic Games, when hospitality businesses across the country can expect to be busier than ever.
Posted: 25 August 2011 | 12:24
Peter Hancock, chief executive of Pride of Britain Hotels, hears some surprising opinions on the hotel experience from flower show attendees
Posted: 15 August 2011 | 15:55
A year on from David Cameron's assertion that tourism was essential to rebuild the economy, the barriers to growth are as high as ever. In an open letter to the prime minister, British Hospitality Association chief executive Ufi Ibrahim appeals for a framework for growth
Posted: 12 August 2011 | 18:18
Hospitality businesses live or die by their reputation. That's why user review sites such as TripAdvisor manage to polarise industry opinion so thoroughly. From the enormous amount of comment we receive it is clear that few occupy the middle ground.
Posted: 12 August 2011 | 16:17
Does upselling deter more than it encourages? Should the right product sell itself rather than being purchased because a customer is put on the spot? Two industry experts put the case for and against...
Posted: 12 August 2011 | 12:58
The hospitality industry has now had several months to digest the impact of the Responsibility Deal, the Government's latest initiative to improve public health. Still, misconceptions prevail around what the industry's response should be.
Posted: 04 August 2011 | 12:42
To make a success of next year's Olympics we have to offer gold-standard customer service, says Brian Wisdom, chief executive of People 1st
Posted: 04 August 2011 | 12:16
Inbound tourism in 2012 is suffering due to overpriced rooms. JacTravel chief executive Mario Bodini says operators must price for the long term
Posted: 08 July 2011 | 14:15
It has been a busy, challenging and eventful 12 months since the last Catey Awards. Trading has been tough. Added to that, food inflation, public sector spending cuts and sluggish consumer confidence have hit margins hard.
Posted: 08 July 2011 | 12:30
Peter Hancock, chief executive of Pride of Britain Hotels, explains why, despite its warts, hoteliers must learn to love travel website TripAdvisor
Posted: 01 July 2011 | 11:22
This week we unveil our fourth edition of the Caterer and Hotelkeeper 100, the people we believe are the most powerful in the UK hospitality industry. The list, which was published in association with our sponsor Britvic Soft Drinks, comprises the 100 most important operators in our business...
Posted: 01 July 2011 | 11:17
Whitbread Hotels and Restaurants' decision to adopt a cluster approach to hotel management isn't a new one. Forte Hotels experimented with the same concept...
Posted: 24 June 2011 | 16:05
The reason that the British are under-represented in hospitality is because they are lazy, argues Chris Dreyfus, an independent writer and consultant
Posted: 17 June 2011 | 16:05
Do you have an effective ramp for guests with mobility impairments to get into your premises? Are there dedicated toilet facilities for people with disabilities in your restaurant and can they get to them when the restaurant is busy?
Posted: 17 June 2011 | 15:51
While the economy creeps away from recession, trading conditions remain challenging. And with an ever-changing operational landscape, businesses continue to employ a variety of methods to weather the storm.
Posted: 10 June 2011 | 14:25
Charging guests a bed tax will never fly, despite Michael O'Leary's pleas, says Ufi Ibrahim, chief executive of the British Hospitality Association
Posted: 10 June 2011 | 11:57
Bruce Poole chairs the panel of chef judges at the Young Chef Young Waiter competition and says he's always impressed with what the entrants achieve
Posted: 03 June 2011 | 11:34
This week, we introduce the 2011 Acorn winners and celebrate their success in each being named one of this year's 30 highest achievers in hospitality. For 25 years we've partnered with Unilever Food Solutions to recognise and applaud the very best talent the industry has to offer.
Posted: 03 June 2011 | 11:23
The hospitality industry often stands accused of failing to speak with a single voice when lobbying government for change. With its plethora of associations, quangos and councils, it risks telling a tale of sound and fury, signifying nothing.
Posted: 27 May 2011 | 17:36
Oisin Rogers, general manager of the Ship pub in Wandsworth, London, argues that customers should be guided on their choice, not forced into it
Posted: 20 May 2011 | 16:08
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