Health & safety
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As the recent spate of blazes in restaurants and hotels bears witness, fires pose a real and present danger to hospitality businesses. Aside from endangering the lives of your staff and customers, fires can leave you with unforeseen costs even if you're insured. So how can you prepare for the event of a fire, and how should you deal with it if one affects your business? Rosie Birkett reports.
Posted: 11 December 2009 | 18:00
Story of the week: Jonathan Raggett became the latest captain of industry to take the prestigious Hotelier of the Year title at the 2009 Hotel Cateys, which took place at the Lancaster London hotel last Friday, while fellow Hotel Cateys winner, the Michelin-starred chef Kenny Atkinson...
Posted: 13 November 2009 | 17:16
The Michelin-starred Star Inn at Harome in Yorkshire reopened last night after it closed following an outbreak of norovirus. Proprietors Jacquie and Andrew Pern voluntarily shut the restaurant for one week on 3 November after more than 80 diners and several members of staff fell ill ...
Posted: 10 November 2009 | 07:00
Story of the week: Three-Michelin-starred chef Daniel Boulud set to open a restaurant at the Mandarin Oriental hotel in London. In more Michelin news, iconic French chef Pierre Koffmann, the former three-Michelin-starred chef patron of the famous La Tante Claire restaurant...
Posted: 06 November 2009 | 16:30
Health experts have warned that the NHS faces a tough few months as a second wave of swine flu hits the UK this autumn. Marc Brennan at Gauntlet Insurance examines the implications for the hospitality industry and explains how to prepare and protect your business
Posted: 06 November 2009 | 12:46
The European Court of Justice has ruled that where an employee is sick when on annual leave, they have the right to take sick leave and reschedule the annual leave. Matthew Tom explains what this means for employers.
Posted: 06 November 2009 | 12:26
The Michelin-starred Star Inn at Harome, near Helmsley, in North Yorkshire, has closed following an outbreak of norovirus. The restaurant, which is run by proprietors Jacquie and Andrew Pern, has shut after more than 80 diners and several members of staff fell ill with the winter vomiting bug last month.
Posted: 04 November 2009 | 15:49
The Savoy has implemented a new oil management system at its Simpson’s-in-the-Strand restaurant that is designed to allow staff to empty and store used oil at the touch of a button. The Oilsense system, from waste management firm PDM Group, removes the need for any manual handling of used oil,...
Posted: 03 November 2009 | 08:00
Male and female publicans and bar workers and male caterers, cooks and kitchen porters all have an above average risk of dying from alcohol abuse. This was the key finding of a new study on occupational mortality in England and Wales during the 1990s, produced by Professor David Coggon ...
Posted: 02 November 2009 | 07:00
Jamie Oliver’s high street chain Jamie’s Italian has been fined £8,500 after a chef at its restaurant in Bath was scalded with hot oil. The restaurant chain was fined £8,500 and ordered to pay £3,910 in legal costs after the Bath and North East Somerset Council’s health and safety team said ...
Posted: 16 October 2009 | 15:16
Celebrity chef Atul Kochhar’s Michelin-starred Benares restaurant in London’s Berkeley Square could be closed for up to a month following the outbreak of a fire over the weekend. The fire broke out in ventilation system of Kolchhar’s flagship restaurant’s kitchen shortly ...
Posted: 28 September 2009 | 16:57
Celebrity chef Atul Kochhar’s Michelin-starred Benares restaurant in London’s Berkeley Square has been closed due to a fire. The fire broke out in the kitchen shortly before the lunchtime service on Saturday, sources told Caterersearch, but we are yet to learn what caused the blaze or ...
Posted: 28 September 2009 | 12:50
Story of the week: Heston Blumenthal has issued an official apology to the victims of the food poisoning outbreak at his three-Michelin-starred restaurant the Fat Duck; British people are the rudest guests and poorest tippers, according to a straw-poll of front-of-house staff conducted by Caterer; and more ...
Posted: 25 September 2009 | 17:21
The plastics industry has hit back against criticism regarding the replacement of drinks glasses with plastic designs in UK pubs in order to curb violence.
In a letter to the British Beer and Pub Association, the British Plastics Federation argued that plastics technology is constantly evolving ...
Posted: 23 September 2009 | 11:52
Victims of the food poisoning outbreak at Heston Blumenthal’s three-Michelin-starred Fat Duck restaurant are seeking legal damages from the chef.
Blumenthal closed the iconic restaurant in Bray, Berkshire, for two weeks in February and March after more than 500 diners were struck...
Posted: 21 September 2009 | 14:57
Having planning permission to operate your business on your site does not excuse you from neighbours' complaints about excessive noise, even if you were already there when they moved in. Sarah Eneberi explains.
Posted: 18 September 2009 | 15:56
The official cause of the outbreak of the norovirus, which forced celebrity chef Heston Blumenthal to shut his three-Michelin-starred Fat Duck restaurant last winter, has been revealed as contaminated shellfish. Blumenthal, chef-proprietor of the iconic restaurant in Bray, Berkshire, was forced to close the Fat Duck for two weeks...
Posted: 10 September 2009 | 13:56
The United Nations World Travel Organisation (UNWTO) has held a two-day review for the travel and tourism industry in Madrid in order to prepare for an expected onslaught of swine flu over the next few months. The workshop was held between 26-27 of August and brought together 33 public ...
Posted: 08 September 2009 | 12:37
The consultation period for the introduction of the "fit note" which will replace the traditional "sick note" is under way, but what will these changes mean for your business? Solicitor Fiona Killingworth explains.
Posted: 04 September 2009 | 14:49
The owners of an Indian restaurant in Yorkshire where more than 60 customers were hit with a rare food poisoning bug have been banned described as "criminally inept" by a judge. Mohammed Ayub and Abdul Ghafoor, of the Saffron restaurant in Ilkley, appearing before Bradford Crown Court ...
Posted: 04 September 2009 | 10:20
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