Health & safety

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Noise complaints threaten licence of Guy Ritchie pub

The PunchbowlThe licence of Guy Ritchie’s pub, the Punchbowl, could be in jeopardy after Westminster City Council received 37 complaints about noise since March last year. In an attempt to reduce the disturbance managers have now enforced a rule of bringing customers inside at 9pm ...
Posted: 04 September 2009 | 10:09

TGI Friday’s fined £30,000 over multiple hygiene breaches

MouseRestaurant chain TGI Friday’s has been fined £30,000 after pleading guilty to a catalogue of hygiene offences uncovered by Westminster Council health inspectors last year. The company’s flagship London restaurant in Covent Garden was shut down on 2 July 2008 after a pile of dead cockroaches...
Posted: 28 August 2009 | 14:07

Pubs industry rejects plan for plastic pint glasses

Plastic pints are safer but do not feel as nice as glassThe latest attempt to curb drink-related incidents by replacing the traditional pint glass with a plastic alternative has sparked anger in the pubs and bars sector. The Home Office has commissioned a new unbreakable plastic design after official figures revealed that 5,500 people are attacked ...
Posted: 24 August 2009 | 16:30

The Caterer poll - your views on the industry

88% of readers did not think McDonald's should be the sole food brand at the OlympicsEvery week in the Caterer poll the industry delivers its verdict on the big stories of the day. Kerstin Kühn rounds up the results of the last six months.
Posted: 21 August 2009 | 10:15

De Vere owner AHG in debt talks with bankers - For more hospitality stories, see what the weekend papers say

The weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: hoteliers who flout fire safety rules to be named and shamed; older workers boost profits at McDonald's restaurants; and soaring liver disease renews calls for minimum alcohol pricing
Posted: 17 August 2009 | 10:21

Man charged over blaze at Liverpool curry house

Spice City Balti House A man has been charged with arson with the intent to endanger life, following a fire at a Liverpool restaurant. The blaze at the Spice City Balti House on Stanley Street began at the back of the premises on Saturday morning before quickly spreading through the four-storey building.
Posted: 13 August 2009 | 15:03

Bedbugs - a bug's life

A bedbugThey're too small to notice, multiply rapidly in warm environments, can survive for up to a year with no food and are every hotelier's worst nightmare. So how can you deal with an outbreak of bedbugs in your hotel? Rosie Birkett reports.
Posted: 13 August 2009 | 12:07

Hotels need a sharper focus on safety to win repeat trade

E. coli: food poisoning is a key turn-off for hotel guestsSafety should be a higher priority for UK hoteliers if they hope to increase repeat visitors, according to an independent survey of over 2,000 holidaymakers. The research by Opinion Matters found that 88% of tourists would not return to the same hotel where they had contracted an illness or had an accident.
Posted: 13 August 2009 | 11:35

Hilton could be broken up as Blackstone seeks to realise value - For more hospitality stories, see what the weekend papers say

The weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: McDonald’s likely status as sole Olympics food brand sparks anger; Hyatt to float to raise $1.15b; hundreds of hotels fail to comply with fire safety rules; Starbucks puts 31 UK coffee shops on the market; and more ..
Posted: 10 August 2009 | 12:32

Protect against swine flu panic

Consider requests that allow employees to commute outside the rush hourExtra precautions need to be taken by employers to protect themselves, their staff and their clients during the swine flu pandemic, but these do not need to be complex, explain Gagandeep Prasad and Emilie Bennetts
Posted: 06 August 2009 | 11:16

Wrexham fish and chip shop closed after E. coli outbreak

E. coliA fish and chip shop in Wrexham has been linked to a suspected E.coli outbreak that has affected four people. A mother and a three-year-old girl are being treated in hospital and two others have been taken ill. Wrexham Council confirmed that the Llay Fish Bar in Llay, Wrexham, has been closed.
Posted: 04 August 2009 | 08:00

Gordon Ramsay’s New York venue hit by cash and quality allegations

Restaurant Gordon Ramsay at the LondonGordon Ramsay’s flagship operation at the London Hotel in New York, is being pursued by creditors and has been hit by complaints from customers about its service and quality of food. According to the assistant restaurant manager Jeffrey Giordano, who resigned on Thursday, there is also an infestation ...
Posted: 03 August 2009 | 17:25

Catermasters rated top by EHO for hygiene and competence

The Williams F1 centre in OxfordshireContract caterer, Catermasters has received the top rating for its hygiene standards and competence at client premises. The caterer, which provides all of the on-site catering services to the Williams F1 team in Grove, Oxfordshire has just been awarded the maximum five-star rating for its standards ...
Posted: 03 August 2009 | 16:00

Kitchen energy problems shut down Conran’s new Lutyens

LutyensConran’s newly-opened restaurant has been forced to temporarily close its doors following gas and electrical problems in the kitchen, Caterer can reveal. Fleet Street-based Lutyens, which has been open little over a month, was forced to close today (Monday) and will remain shut until Wednesday evening.
Posted: 03 August 2009 | 15:07

Marcus Wareing admits blame in rupture with Gordon Ramsay - For more hospitality stories, see what the weekend papers say

The weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: Rocco Forte Collection to open £120m golf resort this week; Aberdeen takeaway owner sued over Earl of Sandwich trademark; Butlins to open £20m luxury hotel; Crieff Hydro hotel settles over injured toddler ...
Posted: 03 August 2009 | 10:15

Debate: fired up about smoking

Should the ban on smoking in pubs continue? Our panellists debate the pros and cons of the banThe smoking ban has proved largely popular with the British public, as the unrest predicted by many has failed to materialise in the two years since its implementation. But with discussions within the industry already reigniting over whether changes should be made to the current legislation in the review next year, Caterer, in association with Heinz Foodservice, gathered together Lee Cash of Peach pubs, Ranald McDonald of the Boisdale restaurant and representatives of major lobby groups and the Government to discuss whether limits on smoking should be kept in their current form. Tom Vaughan reports.
Posted: 31 July 2009 | 12:19

Scottish restaurant to reopen after rodent infestation

Mice over-ran Edinburgh's Star Sea restaurantA restaurant in Scotland has been given the green light to reopen after it was forced to shut for two weeks following an "out of control" mouse infestation. The Star Sea restaurant in Edinburgh posed an "imminent risk to health" according to City Council environmental health inspectors, who found that food ...
Posted: 31 July 2009 | 09:30

Inquiry launched into fire at Greene King brewery

The Greene King brewery in Suffolk (Source: The Industrious East)An investigation has been launched into the cause of a major fire at the Greene King brewery in Bury St Edmunds, Suffolk. The blaze, which forced staff at the brewery to be evacuated, broke out in the boiler room at around 8pm last night (29 July). Firefighters were forced to use breathing apparatus...
Posted: 30 July 2009 | 16:00

Blaze destroys Blackpool hotel

Hotel fireA hotel has been destroyed and hundreds of people were led to safety during a fire in Blackpool. About 100 firefighters tackled flames at the six-storey Grand Hotel in Station Road on Monday night, which is now expected to be demolished, according to the BBC. Some 100 people were evacuated ...
Posted: 29 July 2009 | 09:00

Gordon Ramsay pub evacuated during fire

The Narrow in Lime HouseOne of Gordon Ramsay’s London’s pubs was forced to be evacuated last weekend after a fire broke out in the kitchen, Caterersearch has learnt. Customers dining at the Narrow in Lime House, east London, were asked to abandon their meals on Sunday night as smoke filled the Grade II-listed property ...
Posted: 21 July 2009 | 17:59

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10th February 2012