Tips and tippingIn this section you will find all articles about tips and tipping, giving you an easy route to all the information and news about tips and tipping on Caterersearch. For subject overviews take a look at Caterersearch’s expert guides that provide 'everything you need to know' on popular subjects like tips and tipping, Gordon Ramsay, Compass or Michelin-starred restaurants. Pages 1 | 2 | 3 | 4 | 5 | 6 | Previous | Next Poor service isn't enough to stop the British tippingUK restaurants receive £1.15b a year in tips despite widespread poor service, according to research from First Direct bank.
Hot topicsCatererSearch automatically pulls together all of its published articles on the industry's key topics. USANewsbeat Info zone Tips and troncsAndrew Burnham, a partner at law firm MacIntyre Hudson, guides operators through the arcane world of tips and troncs The tipping point?Last month the Inland Revenue published its revised guidelines for businesses on how to deal with tronc schemes, tips and service charges. While the British Hospitality Association called them "a victory for common sense", the guidelines also drew attention to a problem that for too long has been swept under the carpet: the service charge. The employer now has increased flexibility as to how the tronc is used, but, as a result, the service charge - already an ambiguous and haphazard convention in the minds of the consumer - has become even more open to interpretation. Isn't it time the industry sought to address the confusion of its customers? Tronc poll's shock findingThree-quarters of restaurant customers think that the service charge is a bonus for staff and not another income source for restaurants, according to an exclusive poll conducted for Caterer by restaurant guide Square Meal. Confusion as tronc guidelines go missing from Revenue websiteFrustration and confusion are growing over the lack of information being provided by the Inland Revenue regarding reforms to its controversial E24 tronc guidelines, according to a hospitality tax expert. Industry welcomes revised tronc guideThe eagerly-awaited republication of tax guidelines for tronc was hailed "a significant victory for common sense" by the British Hospitality Association (BHA). Letters Restaurant industry rolls over too easily I'm writing in response to the article on cash-back ( Caterer , 9 December, page 8). Where a tronc exists, responsibility for operating PAYE on the distribution may lie with the troncmaster, with or without a committee. Employees are already liable for their own tax on their present cash tips. Hardy's makes all the tax implications clear to staff, and makes them aware of their own responsibilities. On reading Peter Davies's views, Hardy's might be able to offer a choice to staff that either we process their individual tips through our payroll or offer assistance on self-assessment. Peter Davies said: "Does any restaurateur really want to see their employees placed in this position?" The onus is on the troncmaster, not the restaurant. Restaurateurs have been placing restaurant troncmasters in a far worse position for years, without any thought and in many cases not advising the troncmasters as to t Restaurateurs slam chip-and-PIN system
Moore fires warning over tronc systemPied à Terre director David Moore has warned the country's restaurateurs to clean up their tronc systems or pay the price. Pages 1 | 2 | 3 | 4 | 5 | 6 | Previous | Next |
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