Infozone
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The Victory Services Club in London has won numerous employer awards in recent years and has seen its staff turnover plummet from 120% to 14% in five years. Daniel Thomas reports on why it is one of the best places to work in hospitality.
Posted: 20 April 2010 | 14:37
The UK has eight permanent bank holidays per year - New Year's Day, Good Friday, Easter Monday, Early May, Spring, Summer, Christmas Day and Boxing Day. With the next bank holiday on 3 May fast approaching, how much do you as an employer know about employment law concerning bank holidays?
Posted: 20 April 2010 | 14:29
Employees now have a legal right to request time off work to undertake training to improve their effectiveness at work and the performance of their employer's business. Emilie Bennetts explains what this means for employers.
Posted: 16 April 2010 | 15:06
You can probably count on one hand the number of Old Etonian ex-Daily Telegraph journalists who now make a living for themselves in hospitality. But that was the route Charlie McVeigh took on his way to becoming a pub and restaurant entrepreneur.
Posted: 16 April 2010 | 14:36
If you need to take disciplinary action against a member of staff, here are 10 things to remember:
1. Always carry out an appropriate investigation. It should be carried out by someone who will not conduct any subsequent disciplinary hearing.
Posted: 09 April 2010 | 17:05
What can you do if one of your employees decides to leave and set up their own business in competition with you? Legal expert David Morrison explains how to protect yourself against the consequences of such a move
Posted: 09 April 2010 | 17:03
Executive head chef, Bowland Village Inns
Posted: 09 April 2010 | 17:02
Topics covered in our weekly Infozone briefing nclude: optimistic teenagers look forward to high earnings; top UK businesses back Tory plans to ditch planned NI increase; and training law comes into effect.
Posted: 09 April 2010 | 16:38
Taking on apprentices is a sound way to recruit talented staff. There's a lot of work and planning involved, but the rewards are worth it, says Martin-Christian Kent.
Posted: 09 April 2010 | 11:36
Topics covered in our weekly Infozone briefing include: Osborne attacks Government's planned National Insurance rise; Majority of businesses are unimpressed by Budget; workplace conflicts 'set to rise'; and public sector fights off sickness.
Posted: 06 April 2010 | 15:15
If one of your employees is taking a high number of occasional sick days, and you suspect they're being dishonest about it, what should you do? Employment law expert Matthew Tom explains how to deal with the problem.
Posted: 06 April 2010 | 15:05
Karam Sethi is the proprietor of Trishna restaurant in Marylebone, London. "What has been your worst job?"
When I was 15 I lived in Stuttgart where I began work as a commis chef in a hotel. I had not yet acquired any chef skills, so was totally thrown in at deep end.
Posted: 01 April 2010 | 13:43
Martin Miller is the owner of Millers Hotels. Martin Miller is not a conventional hotelier. Yet this is the secret of his success. A world-renowned antiques expert and publisher of the hugely successful Miller's Antiques Price Guide, his first foray into the world of hospitality was in 1976 ...
Posted: 29 March 2010 | 16:38
Topics covered in our weekly Infozone briefing include: jobs saved by flexible working: lack of skills remains a big concern for UK companies; and firms wasting 8% of payroll costs on inefficient pay policies.
Posted: 26 March 2010 | 14:38
The recession has led to increased instances of bullying in the workplace, caused by increased pressure and longer working hours. Melissa Paz explains what steps you should take to deal with bullying among your staff.
Posted: 26 March 2010 | 14:34
Since the smoking ban came into effect, it is common to see people smoking outside pubs, restaurants and workplaces. The Government is due to review the law in July, but what will it mean for your business? Legal expert James Hall explains.
Posted: 23 March 2010 | 10:42
Despite the fact that lots of people meet their partners at work, workplace relationships can get you into trouble. If the relationship is out in the open, there is always the risk of blurring boundaries, which could lead to allegations of poor performance or misconduct.
Posted: 19 March 2010 | 17:30
Appearances on television don't always mean mean full bookings and enhanced reputations. Lisa Ackerley, a food safety advisor for Watchdog and Rogue Restaurants, dishes the dirt on some shameful premises and provides her tips to stay out of court.
Posted: 19 March 2010 | 17:30
After winning seven awards last year, including two Best Places to Work in Hospitality awards, Red Carnation Hotels is riding high. Daniel Thomas discovers how a bit of imagination and attitude goes a long way at this relatively small firm.
Posted: 19 March 2010 | 17:30
We may still be in a recession, but there are always opportunities in the kitchen for people who are prepared to work hard and learn their trade. Rosalind Mullen reports.
Posted: 15 March 2010 | 14:03
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