Marketing

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Evaluating results of PR

Once you've started a PR campaign, it's vitally important to monitor results carefully to ensure you're fulfilling your objectives and so that you can respond quickly if any coverage is misleading or negative.
Posted: 27 April 2005 | 16:21

Handling the media

Once you've developed your key messages and have scoped out your planned PR initiatives, it's important to put in place the working processes you need in order to respond quickly and effectively to press enquiries.
Posted: 27 April 2005 | 15:02

Marketing a restaurant

A fully operational restaurant with trained staff in both the kitchen and front-of-house, and a menu backed up by a full larder and wine cellar, is ready to welcome customers.
Posted: 26 April 2005 | 00:00

Planning a theme night

Is your business in need of a boost? Do your staff need perking up? If the answer is yes to both questions, then a theme night could provide a much-needed lift to both a restaurant’s finances and personnel.
Posted: 26 April 2005 | 00:00

Czech Republic

The Czech Republic is getting to grips with a new phenomenon - chain restaurants. Lubomr Sedlk reports on the main players
Posted: 01 April 2005 | 00:00

India

India is predicted to become the fifth-largest world economy by 2020. Chris Druce reports on one of the foremost emerging markets in the world today
Posted: 01 April 2005 | 00:00

Ten Steps to Business

With all the new legislation to get your head around, you may lose sight of your sales strategy. Marketing expert Ann Elliott reckons that's a bad move
Posted: 01 April 2005 | 00:00

A Cooler

Williams Refrigeration is now offering operators an even bigger capacity back-bar cooler with its three-door model, which stocks up to 278 bottles of 330ml.
Posted: 01 April 2005 | 00:00

Legendary bars... and how to create them

Perfection is a matter of perception. So how do you make customers recognise your bar as the perfect hotel bar? Phil Pemberton did some high-class lounging to find out
Posted: 29 March 2005 | 15:05

Technology is the key to new social groupings

One of the biggest challenges facing hoteliers today is categorising customers, because the old classifications have become redundant.
Posted: 18 March 2005 | 18:55

Best Group Marketing Campaign

Sponsored by Nestlé Foodservices   2004 winner: Hilton UK & Ireland "The judges praised the group for hitting all its objectives and exceeding its target within just seven months from launch" Last year's judging panel took very little time to choose the winner of the Best Group Marketing Campaign Catey. The unanimous verdict was that Hilton UK & Ireland's Family Breaks campaign demonstrated an excellent understanding of the target market, clear objectives and quantifiable results. Hilton launched the campaign in May 2003 to improve its standing in the family market after extensive research had shown that, despite being the fastest-growing segment in the short breaks market, no on
Posted: 15 March 2005 | 17:24

In brief

Becker plans to be big on the party scene...
Posted: 15 March 2005 | 16:02

British Beer and Pub Association launches Beautiful Beer campaign

Article ThumbnailThe UK beer and pub industry has launched a new campaign to revitalise the image of beer and win back sales from wine, particularly among women.
Posted: 08 March 2005 | 00:00

Consumers are unimpressed by celebrity endorsements

Two-thirds of shoppers are not enticed by food and drink products promoted by celebrity chefs, new research reveals.
Posted: 17 February 2005 | 16:48

Richard Frost, Welcome Break KFC brand manager

Richard Frost, Welcome Break KFC brand managerRichard Frost became infamous at school. Not for poor discipline or chasing girls, but because he was one of the first boys at his Isle of Wight school to...
Posted: 27 January 2005 | 10:40

Best Independent Marketing Campaign

"It both hit objectives and came in under budget. That's what marketing is all about" The winners of last year's award in this category proved that where marketing is concerned often it's the simple approach that counts. Forget your gimmicks, stunts and convoluted branding exercises, Warren House, a stand-alone conference centre business in Kingston upon Thames, Surrey, can put its success down to clear objectives and thorough customer research. Together, these factors have produced clear, quantifiable results. The judges were looking for the most enterprising and effective campaign run by a single-unit hospitality business over the previous 12 months. And if there is any business out there that thinks it can match Warren House's achievements, then it may be in line to receive the 2005 award. The primary objectives of Warren House's campaign were to increase occupancy levels above the achieved level of 63% and exceed the sales budget for the final quarter of the tr
Posted: 26 January 2005 | 12:02

Coffee Republic narrows losses as shake-up nears end

Coffee bar operator Coffee Republic has nearly completed the painful restructuring programme that has seen it close 23 outlets in the past year, it said today.
Posted: 21 December 2004 | 15:40

Why not shoot, eat and leave?

Article ThumbnailThe City of London's Bonds restaurant and bar is offering trigger-happy customers the opportunity to bring their own game in for cooking.
Posted: 14 December 2004 | 11:57

Pizza's great white hope

Article ThumbnailIf you thought the humble pizza had already been stretched to the limits of innovation, then think again, as Pizza Express has just unveiled a new "white pizza".
Posted: 14 December 2004 | 11:20

HMA announces award-winners

Article ThumbnailBest Western scooped two awards last night at the 11th annual Hotel Marketing Awards, held at the Savoy hotel in London.
Posted: 14 December 2004 | 10:59

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7th September 2008