Marketing

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Flying the nest

The airline industry has long been the dominant force in travel and tourism. Richard Lewis, managing director (Europe, Middle East & Africa) for the Preferred, Summit and Sterling hotel brands, looks at how hoteliers can continue to take a lead from airline practice - and learn from its mistakes
Posted: 07 December 2004 | 17:21

Week 3: Setting up and getting going

In part three of our special focus on starting your own business, we bring you the experts' views on how to market your company effectively, find the best staff and build up a strong supplier network. The Earl of Bradford tells us about the cunning plan that helped maximise his restaurants' presence on the internet and two journalists tell us why they've just opened their first hotel
Posted: 11 November 2004 | 15:16

Getting started in marketing

How do you make your future customers realise what you already know: that your new business is the best thing to have happened to them for years? Dan Bignold asked two marketing experts, consultant Pamela Carvell and Alias Hotels marketing director Rupert Kenyon, for answers
Posted: 10 November 2004 | 11:47

Use the internet

One canny operator has embraced the internet by launching several online guides where, not surprisingly, his own restaurants come highly recommended. Dan Bignold spoke to the Earl of Bradford
Posted: 09 November 2004 | 17:07

How to...

...deal with celebrities
Posted: 09 November 2004 | 16:53

Achieving the goal – helping your company to implement its business strategy

“Strategy” is an over-used word but that doesn’t alter the fact that markets and the environment are constantly changing and you need a plan to keep ahead.
Posted: 01 November 2004 | 16:14

InterContinental strikes deal with Lastminute.com

Hotel chain InterContinental has agreed a new relationship with online travel agent Lastminute.com, following the introduction of tough new criteria for companies that sell its hotel rooms over the web.
Posted: 01 November 2004 | 12:17

Hoteliers warned of room sales pitfalls

UK hotel operators looking to follow the innovative room-sales lead of hotel operator GuestInvest were warned of the potential pitfalls last week at the International Hotel Conference in Monte Carlo, Monaco.
Posted: 28 October 2004 | 11:49

Scotland must promote itself to attract key overseas talent

Scotland needs to market itself better to overseas workers if the country's hospitality industry is to attract the best talent, says a survey from recruitment firm Chess Partnership.
Posted: 25 October 2004 | 17:07

M&B to curb promotions to combat binge drinking

Article ThumbnailPub group Mitchells & Butlers (M&B) is to scrap two-for-one drinks promotions and "happy hours" in a bid to head off public disquiet over binge drinking.
Posted: 20 October 2004 | 17:39

Room service? Send up Brad Pitt, please

Article ThumbnailWant to know how to keep your guests coming back to your hotel night after night? Hire Hollywood heart-throb Brad Pitt to tuck them up in bed.
Posted: 18 October 2004 | 14:54

VisitBritain to support only assessed hotels

VisitBritain has announced that from 2006 it will promote only hotels assessed either by itself, VisitScotland, the Wales Tourist Board, the RAC or the AA.
Posted: 08 October 2004 | 10:08

Property Advice zone

Marketing your hotel restaurant to its full potential
Posted: 06 October 2004 | 17:32

Discounting is bad for you, says hotels study

Hotels that cut rates in order to fill their bedrooms during tough times may be shooting themselves in the foot, says a new report.
Posted: 05 October 2004 | 16:13

How to...

...greet a guest
Posted: 21 September 2004 | 17:38

London's hoteliers back Olympic bid with 40,000 rooms

London's hotel chiefs have joined forces to back the capital's 2012 Olympic bid and have agreed to provide 40,000 affordable rooms for the event.
Posted: 08 September 2004 | 18:56

Get your rates right

In the first of a new series examining pressing issues for the independent hotel sector, Richard Lewis examines the pitfalls presented by rate transparency
Posted: 31 August 2004 | 14:53

Your Shout: Rajul Chande, Elite Hotelier

Boost your revenue by being family-friendly
Posted: 27 August 2004 | 10:29

Burger bar does its bit for the arts

Real Burger World has hooked up with the Battersea Arts Centre in the staging of a new comedy called Vacaxion Vacaxion.
Posted: 18 August 2004 | 10:26

Little Chef slims down - and may disappear

The trademark logo of roadside restaurant chain Little Chef may slim down so much he eventually fades away completely.
Posted: 17 August 2004 | 17:32

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30th August 2008