Opinion

In this section you will find all opinion pieces, giving you an easy route to all the opinion pieces on Caterersearch. For subject overviews take a look at Caterersearch’s expert guides that provide 'everything you need to know' on popular subjects like Gordon Ramsay, Compass or Michelin-starred restaurants.

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If only everyone bothered to listen

James StaggIt takes a special personality to be a successful concierge. Widely recognised as a professional tasked with achieving the impossible, the role requires a dedication to service perhaps unsurpassed by any other discipline. A waiter is entitled to tell a customer a dish is off the menu...
Posted: 19 February 2010 | 15:04

Is entertaining TV bad for industry?

Peter HancockPeter Hancock, chief executive of luxury hotel marketing consortium Pride of Britain Hotels, asks whether television shows like The Hotel Inspector are a help or hindrance to a maligned trade. To some, the programme offers intriguing insight behind the scenes of a hotel and the stresses ...
Posted: 18 February 2010 | 14:05

Make quangos more accountable, urges BHA chief executive Bob Cotton

Bob CottonIf the multitude of quangos survives the next Government, the industry must have a greater influence on how they operate, says British Hospitality Association chief executive Bob Cotton
Posted: 17 February 2010 | 14:32

The recession that lasts longer for hotels

Amanda AfiyaIn this week's Caterer and Hotelkeeper - and on our sister website, Caterersearch.com - we catch up with recently crowned two-Michelin-star chef Brett Graham of the Ledbury in London. Trade, which continued to be solid for the restaurant through 2009, has of course been enhanced in the past few weeks...
Posted: 12 February 2010 | 12:16

Let's nurture and recognise young talent

Tracey RogersTracey Rogers, managing director of Unilever Foodsolutions UK and Ireland, says the only way to hold on to top performers is to nurture and recognise their talents, reaping the benefits in the process. "During the most challenging economic period we've seen in the past 30 years...
Posted: 12 February 2010 | 10:59

Letters: 05/02/2010

Bathroom bugsTopics covered this week include: Hotels need to clean up their act; We should all remember: tips are optional; and Concurring with Michelin's stars is an act of faith.
Posted: 05 February 2010 | 13:51

Support our School Meals Matter Campaign

Mark LewisWhen it comes to improving the diet and thereby the health of the nation's children, we are all stakeholders. As parents, we wish to see our children achieve their full physical and mental potential. As taxpayers, we welcome the savings in NHS expenditure that a decrease in the rates of obesity...
Posted: 05 February 2010 | 11:41

Nice food, shame about the decor

David AndersonWhile restaurant menus are nationally focused, their interior design is becoming increasingly defined by bland branding, according to David Anderson, co-founder of CADA Design Group.
Posted: 05 February 2010 | 11:21

Letters: 29/01/10

This week's topics include: Quest for 'perfect' vegetable is dictated by the supermarkets; Haiti donations are having an immediate effect; Peach Pub's view on training is an example to us all; and Rosa di Mascio remembered.
Posted: 29 January 2010 | 15:35

It's too early to celebrate new growth

Mark LewisThe UK economy has officially emerged from recession, but only by the skin of its teeth. Positive growth of 0.1% in the last three months of 2009 may have brought to an end a run of six successive quarters of economic contraction - the longest UK recession on record - but it still fell below many analysts' expectations.
Posted: 29 January 2010 | 14:15

Let's hear it for the Maitre d'

Peter HancockIn another of his regular columns, Peter Hancock, chief executive of luxury hotel marketing consortium Pride of Britain Hotels, explains why front-of-house staff deserve more recognition for their hard work. "Are you beginning to tire of celebrity chefs? Forgive me if you are one, or have embarked on a career...
Posted: 28 January 2010 | 14:53

Why farming is crucial for our tourist industry

Peter HancockIn another of his regular columns, Peter Hancock, chief executive of luxury hotel marketing consortium Pride of Britain Hotels, explains why the tourist industry has a duty to support Britain's farmers . "What does Britain have to offer tourists? Compared with warmer and less congested countries...
Posted: 22 January 2010 | 15:10

Michelin stars are as important as ever

Mark LewisAnother year's Michelin results for Great Britain and Ireland have been released - prematurely, as seems now to be traditional - and what have we learned?
Posted: 22 January 2010 | 14:39

Chaotic weather isn't all bad news

Mark Lewis The heavy snowfall of the past weeks might have made the country look like a winter wonderland, but for operators the reality has been a broken national...
Posted: 15 January 2010 | 14:37

Tourism: why we should be proud

David Curtis-BrignellDavid Curtis-Brignell, co-chair of British Tourism Week, says the Government should pay more heed to the tourism industry to address job creation. "As we go head-first into another decade it is hard to imagine what we were looking forward to 10 years ago. No one predicted the effect that terrorism would have...
Posted: 15 January 2010 | 11:37

After a tough decade, let's move on up

Mark LewisMany in hospitality will have greeted New Year's Eve's midnight chimes not with Champagne and singalongs, but with an almighty sigh of relief. A decade that opened to the crackle of Millennium fireworks closed to the plaintive sound of operators thanking their lucky stars...
Posted: 11 January 2010 | 15:23

What the Tories could do for us

Peter HancockIn another of his regular columns, Peter Hancock, chief executive of luxury hotel marketing consortium Pride of Britain Hotels, looks at the impact the General Election could have on the hospitality industry.
Posted: 06 January 2010 | 13:32

Making social media work for your business

Danny PecorelliDanny Pecorelli, managing director of Exclusive Hotels and Master Innholder (Twitter name: @FoodHero) has been experimenting with the different forms of user-generated content and social networking. "A huge amount has been made recently of Web 2.0 and user-generated content.
Posted: 18 December 2009 | 07:00

Liverpool looks forward to a brighter future

Marcus MageeMarcus Magee, general manager at the Hilton Liverpool, sees a bright future for Merseyside as the region continues to feel the positive effects from Liverpool's stint as European Capital of Culture. "Liverpool has been home to some of the world's most iconic music, sporting and cultural figures...
Posted: 14 December 2009 | 07:00

Viewpoint: we must regain customer faith

Peter HancockPeter Hancock, chief executive of luxury hotel marketing consortium Pride of Britain Hotels, says the issues surrounding tipping are far from settled. The legal loophole that allowed tips to be used to top up wages to the national minimum for waiting staff has been closed and the British Hospitality Association
Posted: 04 December 2009 | 08:00

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27th May 2012