We are currently looking for a dynamic individual to join our Conference & Banqueting Team. Reporting to the Food & Beverage Services Manager, you will jointing run the department alongside another Ass C & B Manager.
You will be responsible for supporting in the the day-to-day running of our conference and banqueting facilities, managing all events, ensuring profitability and high standards of customer service. You will assist with the delivery of training, managing the shifts and rotas to meet demand, leading and supervising your team.
Duties & Responsibilities
• To ensure that all conferences and banqueting events run to a consistently high level of standard of service.
• To supervise the service of food and beverages at private dining events ensuring that service meets the required standards at all times.
• To co-ordinate with the Events Sales Team to ensure that all event organisers are met and that their dining events, weddings, banquets or parties run smoothly and to time and that any requirements are met quickly and efficiently.
• To liaise with the departmental team to ensure that all areas of the department, including all conference rooms and storage rooms are kept clean and tidy at all times and that equipment is monitored for wear and tear.
• To develop an updated SOP manual for the new standards that have been introduced into conference services recently and to ensure that staff are trained in these new standards.
• To aid in the continuous training and development of the conference and events service team, including carrying out departmental induction's and skills training for new staff.
• To liaise with the departmental team to ensure that all areas of the department, including all conference rooms and storage rooms are kept clean and tidy and to H&S standards.
You must have worked at supervisory level or above in a similar sized establishment for at least 2 years, with a proven track record of service delivery.
HOTEL PROFILE
Hellidon Lakes offers splendid views overlooking lakes and countryside. It has its own Championship Golf Course coupled with comfortable bedrooms. The hotel is set in 220 acres of countryside on the borders of Warwickshire and Northamptonshire. In addition, the Reflections Spa and Leisure Club has fantastic facilities on offer - with swimming pool, gym and body treatments and 10-pin bowling alley with computerised scoring.
Facilities
* 4 star
* AA Rosette Awarded Restaurant
* 110 bedrooms
* Reflections Spa and Leisure with pool, Jacuzzi, steam room, gymnasium
* Spa with 6 treatment rooms
* 27 Hole Golf Course
* Ten pin bowling
* Golf simulator
* Helipad
BENEFITS
* Free Q Hotels Uniform
* Free meals on duty
* Free Leisure Membership
* Childcare voucher scheme
* Employee incentive scheme
Following a qualifying period
* Contributory pension scheme
* Discounted staff standby rates at any Q Hotels
EMAIL lhickey@qhotels.co.uk
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