Disability discrimination

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Wake-up call – Don't discriminate against your disabled workers

diabled workerMost operators have plans in place to help guest with accessibility needs, but what about team members? Legal expert Nicola McMahon explains how to ensure you don't discriminate against disabled workers
Posted: 13 January 2012 | 16:08

Pubs and bars urged to use new guide to offer better accessibility

VisitEnglandPubs and bars looking to better cater for visitors with access needs can now benefit from a new online guide. The Access Statement Online Tool, launched...
Posted: 24 October 2011 | 16:34

Positive discrimination at work

What steps can be taken to avoid under-representation of particular groups in the workplace, particularly as the law currently frowns on positive discrimination. Solicitor James Hall outlines the legal requirements.
Posted: 24 September 2010 | 12:55

Vision Hotels launches as a not-for-profit service for the blind

The Lauriston hotel in Weston-super-Mare, SomersetA not-for-profit hotel group has been launched to cater for the needs of the blind and partially sighted.Vision Hotels, which has four AA three-star hotels in Devon, West Sussex, Somerset and Cumbria, has been set up by Action for Blind People to provide accessible breaks, regardless of disability.
Posted: 29 June 2010 | 11:27

New figures highlight economic importance of disabled customers

Disabled travellers make a big contribution to domestic tourism revenueNew VisitEngland figures released today reveal that hospitality and leisure spend in the UK by disabled customers and their companions amounted to nearly £1b for the first half of the year. Its figures from the UK Tourism Survey show that overnight trips made by, or accompanied by, someone with a health ...
Posted: 20 November 2009 | 09:00

Be 'positive', not discriminatory

Employers will be allowed to give priority to a job candidate from an under-represented minority when the Equality Bill becomes law next year. But only when they are chosen from equally qualified hopefuls, explains Fiona Killingworth.
Posted: 03 July 2009 | 19:12

Willing and able - employing disabled staff

Michael McGrathThe growing disability talent pool has much to offer the hospitality sector, so why is it still such a well-kept secret? Michael McGrath, specialist hospitality disability adviser, inspirational speaker and the only disabled person in the world to have reached both the North and South Poles, tells Emily Manson how the industry can be more proactive in tapping this pool of talent
Posted: 24 April 2009 | 19:08

Develop internal talent to tackle skills shortage

Peter Lederer,Peter Lederer, chair of the new hospitality diversity body, One and All Foundation, says that the industry could solve the skills shortage in an instant by looking more closely at internal talent
Posted: 02 October 2008 | 12:22

Strategy clinic: catering for disabled guests

"How can I cater more effectively for disabled guests?"
Posted: 13 March 2008 | 00:05

Hospitality staff are among most likely to use employment tribunals

Hospitality staff are among the most likely to consider making employment tribunal claims, according to the new chairman of conciliation service Acas.
Posted: 30 October 2007 | 14:38

Hotels will lose out if their websites don't comply with the DDA

Hotels are still flouting the Disability Discrimination Act (DDA) and losing business because their websites do not comply with the regulations, a new survey has revealed.
Posted: 21 June 2007 | 13:00

Disabled man wins landmark case against Scottish hotel

Redstones hotel, UddingstonA disabled man has won £3,000 damages in a landmark legal case against a Scottish hotel for failing to provide adequate disabled access.
Posted: 27 October 2006 | 09:36

Long-term sick leave

What can you do about an employee with a long-term psychological illness? Employment lawyer Sophie Whitbread looks at the options the law allows you
Posted: 19 October 2006 | 00:00

UK hospitality needs to do more for disabled and elderly guests

disability The UK’s tourism industry must do more to meet the needs of disabled and elderly people in the country, according to tourist body VisitBritain.
Posted: 28 April 2006 | 10:36

DWP releases guide to help firms comply with DDA

The Department of Work and Pensions has published a new online guide to help small- and medium-sized businesses comply with the Disability Discrimination Act (DDA).
Posted: 06 March 2006 | 10:22

British pubs failing disabled guests

disability logoMore than 40% of British pubs are either difficult or impossible for disabled people to use, according to disability charity Leonard Cheshire.
Posted: 22 February 2006 | 10:14

Disabled customers could be worth £5b

disabilityToo many businesses don't make "reasonable adjustments"
Posted: 06 October 2005 | 10:08

A hard act to follow

CHOT 061005
pg 39Exclusive research for Caterer has found that many hospitality businesses are failing to comply with the Disability Discrimination Act. Kirstie Redford looks into why this seems to be the case
Posted: 06 October 2005 | 00:00

Not able to see the benefits

Arnold FewellThe disabled market is worth about 5b a year to the hospitality industry, so why, asks Arnold Fewell, is no one taking any notice?
Posted: 25 August 2005 | 00:00

Hot topics

CatererSearch automatically pulls together all of its published articles on the industry's key topics.
Posted: 27 June 2005 | 15:32

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10th February 2012