CATERER EATS OUT
Guest law
How to: handle international guests As they say, when in Rome do as the Romans do. But as a hotelier, greeting and looking after guests from all around the globe can be quite a challenge.... 'Exempt B&Bs from new gay equality laws'
Refusal to pay for a mealWhat happens if a party of diners finish their meals but then refuse to pay? Cara Bain and Clive Zietman of Manches explain the legal situation
Disability discrimination: adjusting your premisesDid you know that since 1 October 2004 you need to make adjustments to your business to make it accessible and usable by disabled people? Disabled accessThe Disability Discrimination Act makes it unlawful for providers of goods, facilities or services to discriminate against members of the public on the grounds of disability. Data protectionAny business that stores or processes personal information has to comply with the Data Protection Act. Trade descriptions and pricingA guide to the law on the pricing of food, drink and accommodation. Late paymentsAndrew Burnham, a partner at chartered accountants and business advisers MacIntyre Hudson, looks at ways of combating late payments InterContinental strikes deal with Lastminute.comHotel chain InterContinental has agreed a new relationship with online travel agent Lastminute.com, following the introduction of tough new criteria for companies that sell its hotel rooms over the web. London hotels face huge rise in liability for losses by guestsLondon hoteliers will have to pay up to 15 times more for lost, stolen or damaged guests' property from 13 July onwards. |
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