Health & safety

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London restaurant closed by rat infestation

RatA London council has used emergency powers to close a restaurant after a customer spotted a rat scurrying around the premises. Camden Council health inspectors found that the Lords Indian restaurant in Whitfield Street was severely infested with rats and posed a “serious risk” ...
Posted: 09 February 2010 | 17:21

How to: have a stress-free 2010

Stress accounts for 11.4 million reported lost working days a yearWork-related stress, depression and anxiety accounts for around 11.4 million reported lost working days per year in Britain and often plays a major part in an employee's decision to quit their job. But there are a number of steps employers can take to reduce stress among the workforce:
Posted: 09 February 2010 | 10:51

Protecting overweight workers

In certain cases, overweight people are covered by disability discriminationAlthough there is no formal legal protection for overweight people, employers should be wary of other ways in which they can bring discrimination claims. James Hall examines the issues surrounding obesity in the workplace.
Posted: 05 February 2010 | 14:12

Letters: 05/02/2010

Bathroom bugsTopics covered this week include: Hotels need to clean up their act; We should all remember: tips are optional; and Concurring with Michelin's stars is an act of faith.
Posted: 05 February 2010 | 13:51

Government unveils safer prototype pint glasses for pubs

Prototype safer glass pintsHome Secretary Alan Johnson has unveiled two new prototype pint glasses designed to cut down on the injuries caused by the 87,000 glass attacks that occur in the UK every year. The new pint glasses, which are designed not to shatter into loose and dangerous shards, will now undergo a range...
Posted: 04 February 2010 | 10:44

Slips and trips costs catering and hospitality £23m a year

HSE 'Shattered Lives' poster for cateringWorkers who are injured by slipping, tripping and falling over in the workplace cost the catering and hospitality industry £23m a year, according to the Health and Safety Executive (HSE). The accidents resulted in 562 major injuries in 2008-2009 and a further 1,081 which resulted in workers...
Posted: 02 February 2010 | 10:26

Blackpool hotel tops the Tripadvisor filth league

TripadvisorA Blackpool hotel has been named the filthiest in the in the UK by Tripadvisor in its 2010 top 10 dirtiest hotels. Grosvenor Hotel came top of the filth league based on traveller reviews on the travel website. Visitors to the website complained of dirty carpets and bathrooms, cigarette burns in duvets and...
Posted: 29 January 2010 | 12:49

Mitchells & Butlers fined £20,000 for food safety breaches

Grease-caked grill at the Duck in the PondPub operator Mitchells and Butlers (M&B) has been fined £20,000 after health inspectors found "grim" conditions hygiene conditions in one of its north London pubs. Two officers discovered fish defrosting in a plastic container in a sink next to dirty washing up, raw food next to cooked items...
Posted: 18 January 2010 | 14:40

Bosses urged to be flexible with staff in severe weather

Snow-bound traffic (Derek Blair/Rex Features)Employers have been urged to be flexible during the harsh weather conditions and not force staff to “risk life and limb” getting to work. As the cold snap continues, with up to 40cm of snow forecast overnight for some parts of the UK, employers have been encouraged to be more aware of staff needs...
Posted: 05 January 2010 | 17:22

Infozone - the briefing:18/12/09

InfozoneTopics covered in our weekly briefing include:New Year's Eve VAT hangover could cost businesses dearly; and free customer service and marketing masterclasses.
Posted: 18 December 2009 | 13:57

In the line of fire

Fire (Source: Rex Features)As the recent spate of blazes in restaurants and hotels bears witness, fires pose a real and present danger to hospitality businesses. Aside from endangering the lives of your staff and customers, fires can leave you with unforeseen costs even if you're insured. So how can you prepare for the event of a fire, and how should you deal with it if one affects your business? Rosie Birkett reports.
Posted: 11 December 2009 | 18:00

Friday Wrap: A round-up of the week's hospitality news

Hotelier of the Year 2009, Red Carnation's Jonathan RaggettStory of the week: Jonathan Raggett became the latest captain of industry to take the prestigious Hotelier of the Year title at the 2009 Hotel Cateys, which took place at the Lancaster London hotel last Friday, while fellow Hotel Cateys winner, the Michelin-starred chef Kenny Atkinson...
Posted: 13 November 2009 | 17:16

Michelin-starred Star Inn reopens after norovirus outbreak

The Star InnThe Michelin-starred Star Inn at Harome in Yorkshire reopened last night after it closed following an outbreak of norovirus. Proprietors Jacquie and Andrew Pern voluntarily shut the restaurant for one week on 3 November after more than 80 diners and several members of staff fell ill ...
Posted: 10 November 2009 | 07:00

Friday Wrap: A round-up of the week's hospitality news

Daniel BouludStory of the week: Three-Michelin-starred chef Daniel Boulud set to open a restaurant at the Mandarin Oriental hotel in London. In more Michelin news, iconic French chef Pierre Koffmann, the former three-Michelin-starred chef patron of the famous La Tante Claire restaurant...
Posted: 06 November 2009 | 16:30

The return of swine flu - employee insurance

The H1N1 virusHealth experts have warned that the NHS faces a tough few months as a second wave of swine flu hits the UK this autumn. Marc Brennan at Gauntlet Insurance examines the implications for the hospitality industry and explains how to prepare and protect your business
Posted: 06 November 2009 | 12:46

Sickness when on annual leave

If illness occus during a holiday, employers could require medical evidenceThe European Court of Justice has ruled that where an employee is sick when on annual leave, they have the right to take sick leave and reschedule the annual leave. Matthew Tom explains what this means for employers.
Posted: 06 November 2009 | 12:26

Norovirus closes Michelin-starred Star Inn at Harome

The Star InnThe Michelin-starred Star Inn at Harome, near Helmsley, in North Yorkshire, has closed following an outbreak of norovirus. The restaurant, which is run by proprietors Jacquie and Andrew Pern, has shut after more than 80 diners and several members of staff fell ill with the winter vomiting bug last month.
Posted: 04 November 2009 | 15:49

Savoy installs oil management system to protect staff

OilsenseThe Savoy has implemented a new oil management system at its Simpson’s-in-the-Strand restaurant that is designed to allow staff to empty and store used oil at the touch of a button. The Oilsense system, from waste management firm PDM Group, removes the need for any manual handling of used oil,...
Posted: 03 November 2009 | 08:00

Bar staff run above average risk of death by drink or murder

Male bar staff run a higher than average risk of death by drink or murderMale and female publicans and bar workers and male caterers, cooks and kitchen porters all have an above average risk of dying from alcohol abuse. This was the key finding of a new study on occupational mortality in England and Wales during the 1990s, produced by Professor David Coggon ...
Posted: 02 November 2009 | 07:00

Jamie’s Italian fined £8,500 after hot oil scalded chef

Jamie's ItalianJamie Oliver’s high street chain Jamie’s Italian has been fined £8,500 after a chef at its restaurant in Bath was scalded with hot oil. The restaurant chain was fined £8,500 and ordered to pay £3,910 in legal costs after the Bath and North East Somerset Council’s health and safety team said ...
Posted: 16 October 2009 | 15:16

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9th February 2010