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With the death of Rose Gray the British restaurant scene has lost of one of its most pioneering, influential and respected figures. Alongside partner Ruth Rogers, Gray founded the River Café in London in 1987 on guiding principles of authenticity, seasonality, freshness and simplicity.
Posted: 01 March 2010 | 16:09
More and more people are using social networking sites such as Twitter and Facebook, but what if a member of staff posts something inappropriate that could affect your business? Solicitor Emilie Bennetts looks at the legal implications.
Posted: 26 February 2010 | 10:45
The era of businesses maintaining their own IT departments will soon be over as companies come to appreciate the advantages of cloud computing and the pay-as-you-go systems model. Daniel Thomas reports
Posted: 26 February 2010 | 10:39
Aristel Hotels has signed up to a new purchasing system designed to streamline and simplify its purchasing. BeaconOnline is a new e-procurement service from Beacon. It is one of the largest purchasing consortium for the independent hospitality industry.
Posted: 24 February 2010 | 16:38
Topics covered in Infozone's weekly briefing include: workforces could take 'several years' to recover from recession: employers should do more to help the jobless, say HR chiefs: use online accounting tools, hospitality operators advised.
Posted: 24 February 2010 | 10:39
Marriott Hotels is recruiting celebrities and other Twitter users to provide the company with feedback on its recent £120m refurbishment programme.The campaign has invited users of Twitter to review the refurbished hotels by communicating their thoughts and experiences live ...
Posted: 23 February 2010 | 10:42
Letter of the week: Room to improve these vital feedback systems. Other topics covered in this week's batch of readers' letters include: TripAdvisor has to take control; don't let your utility bills run up; and how to be part of British Tourism Week.
Posted: 19 February 2010 | 15:29
Topics covered in our weekly briefing include: Police crackdown on 'problem premises' and underage drinking; job candidates scuppered by their online profiles; race and gender pay gap still very much in evidence.
Posted: 05 February 2010 | 14:37
Story of the week: Caterer and Hotelkeeper launched a campaign this week to gain a commitment from the incoming Government to support the school meals service and continue investment in the wellbeing of the nation’s children. In other news, chef and food campaigner Rob Rees ...
Posted: 05 February 2010 | 14:29
The Digital Economy Bill, currently being debated in the House of Lords, will have serious consequences for hotels providing internet services if it is passed in its present form, warns the British Hospitality Association. The bill follows the launch in 2009 of the European Data Retention Directive...
Posted: 04 February 2010 | 15:29
The hotel industry is to urge the EU Commission to rethink the rules on online hotel reviews after a TripAdvisor list of the 10 “dirtiest” hotels in the UK sparked anger among hoteliers. Hotels that featured in the list claimed they had already seen cancellations and were concerned about the effect...
Posted: 04 February 2010 | 11:25
Not one London hotel has made it into a list of the top 25 hotels in the UK, as Rudding Park in Harrogate, Yorkshire walked away with the top spot. Travel website Tripadvisor compiled the list as part of its eighth annual Travellers' Choice hotel awards.
Posted: 20 January 2010 | 11:15
Price comparison website moneysupermarket.com is calling on local, independent restaurant operators to submit meal promotions to a new localised restaurant voucher search facility. Local restaurants across the UK can take advantage of the free service by submitting their deals and special offers on the website,
Posted: 19 January 2010 | 17:31
There's more behind the success of a new restaurant than just opening the doors and providing good food. Tom Vaughan looks at different strategies for success.
Posted: 08 January 2010 | 14:30
Danny Pecorelli, managing director of Exclusive Hotels and Master Innholder (Twitter name: @FoodHero) has been experimenting with the different forms of user-generated content and social networking. "A huge amount has been made recently of Web 2.0 and user-generated content.
Posted: 18 December 2009 | 07:00
Angela Kallinger of the Maybourne Hotel Group has been named Young Marketer of the Year in the 2009 Hotel Marketing Awards. Kallinger was praised by the judges for her contribution to marketing from an ecommerce perspective. “She took on a tough role and had a lot of responsibility delegated...
Posted: 15 December 2009 | 15:04
A round-up of the weekend's news affecting the hospitality industry. News includes: Andrew Coppel to chair Alternative Hotel Group; M&B’s boardroom battle continues; Hugh Osmond on lookout for struggling leisure company;Toptable to launch mobile phone apps and expand coverage; and more...
Posted: 14 December 2009 | 10:16
A round-up of the weekend's news affecting the hospitality industry. News includes: Premier Inn seeks legal advice over Travlelodge ‘refund’ campaign; M&B shareholder blocks appointment of new chairman; Toby ; Michelin-starred chefs on menu at Edinburgh’s Christmas food fair and more…
Posted: 30 November 2009 | 10:25
The founder of booking website Laterooms.com has launched a new comparison website that will donate nearly all of its commission to children’s charities.
Steve Walsh, who founded Laterooms.com in 1999 before selling it to a private equity firm in 2004 for £40m, is the driving force behind Isawthesea.com...
Posted: 30 November 2009 | 09:00
Almost everyone in the UK now has a mobile phone, and for the smart hospitality business that represents a great marketing opportunity. Daniel Thomas reports.
Posted: 27 November 2009 | 18:17
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