Tips and tipping
In this section you will find all articles about tips and tipping, giving you an easy route to all the information and news about tips and tipping on Caterersearch.
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Pubs, bars, restaurants and hotels must pay agency workers their fair share of tips from customers, following the introduction of new legislation. The warning comes from Jim Lister, head of employment at Manchester law firm Pannone, after the Agency Worker Regulations came into force earlier this month.
Posted: 13 October 2011 | 14:42
Has anything changed a year on from the new rules preventing tips to be used to top up staff pay? The Unite union, for one, certainly doesn't think so. Chris Druce reports
Posted: 07 October 2010 | 14:08
Tax officials are much more likely to probe hospitality businesses to ensure they are paying the national minimum wage (NMW), after the number of investigations by HM Revenue & Customs (HMRC) shot up. Peter Davies (pictured), senior manager at accounting and advisory firm Vantis, warned leading industry figures that more investigations had taken place in the first four months of this year than in the whole of last year.
Posted: 26 May 2010 | 16:53
A US waitress has been fired from her job at a pizza restaurant for calling diners cheap on social networking site Facebook after they left her a low tip. Ashley Johnson, from North Carolina, says the customers, who stayed for three hours, kept her at work an hour after she was supposed to finish her shift at Brixx Pizza but only left her a tip of $5 (£3.45).
Posted: 18 May 2010 | 11:02
Legislation compelling restaurant operators to pay staff no less than the national minimum wage, before including any tips, came into force last October. The arguments over the way service charges and gratuities are handled are still rumbling on, however, as Tom Vaughan discovers
Posted: 05 May 2010 | 13:55
Story of the week: Heston Blumenthal has received £200,000 compensation following a food-poisoning outbreak at his three-Michelin-starred Fat Duck restaurant. A young sous chef at the Tate Modern has died after suffering from tonsillitis. Nathan Laity, 23, of Penryn, Cornwall continued to work long hours...
Posted: 26 March 2010 | 17:57
People from Swansea are the lousiest tippers, according to research that found just one in five admitted they regularly recognise good service with a tip. Leeds was found to be the most generous city, according to the survey of 1,925 people by discount website MyVoucherCodes.co.uk, with 65% saying they regularly tipped.
Posted: 25 March 2010 | 12:03
Topics covered this week include: Hotels need to clean up their act; We should all remember: tips are optional; and Concurring with Michelin's stars is an act of faith.
Posted: 05 February 2010 | 13:51
The industry can look back on 2009 with relief that predictions of widespread carnage had been exaggerated. Many businesses have proved resourceful in the face of economic meltdown, but the year hasn't been without its casualties, as Daniel Thomas reports.
Posted: 23 December 2009 | 12:24
Peter Hancock, chief executive of luxury hotel marketing consortium Pride of Britain Hotels, says the issues surrounding tipping are far from settled. The legal loophole that allowed tips to be used to top up wages to the national minimum for waiting staff has been closed and the British Hospitality Association
Posted: 04 December 2009 | 08:00
Story of the week: Heston Blumenthal will not face legal action over the food poisoning outbreak at his three-Michelin-starred restaurant the Fat Duck, Windsor and Maidenhead Council announced this week. Gordon Ramsay has parted company with the chief financial officer ...
Posted: 30 October 2009 | 14:54
The tipping and service charge saga has been long and complicated. Peter Davies, senior manager at business advisory firm Vantis, explains where we came from, where we are now and what it all means.
Posted: 13 October 2009 | 15:33
A round-up of the weekend's news affecting the hospitality industry. News includes: Rocco Forte puts Le Richemond hotel in Geneva on the market; Carluccio’s plans to grow into nationwide chain; Punch to slash value of estate by £600m as profits tumble by 40% and more ....
Posted: 12 October 2009 | 10:19
Story of the week: The controversial new law banning restaurant operators from using tips to top up minimum wage came into effect 1 October. Meanwhile restaurant group D&D London is to scrap its 12.5% service charge at all of its restaurants across the capital.
Posted: 02 October 2009 | 16:55
The controversial new law banning restaurant operators from using tips to top up minimum wage comes into effect today (October 1). The legislation closes the loophole that has allowed restaurants to use service charges to subsidise national minimum wage and ensures that staff are paid ...
Posted: 01 October 2009 | 08:00
Restaurant group D&D London is to scrap its 12.5% service charge at all of its restaurants across the capital. The company will, with effect from 1 October, stop adding the charge to customers’ bills except for group and event bookings, allowing diners to leave as much tip as they see fit.
Posted: 29 September 2009 | 14:34
A round-up of the weekend's news affecting the hospitality industry. News includes: McDonald's seeks greener spuds for its French fries; Luminar profits eclipsed by youth unemployment; Domino’s Pizza to report 25% boost in profits; Government gives go-ahead to three-quarter pints and more …
Posted: 28 September 2009 | 11:56
British people are the rudest guests and poorest tippers, according to a straw-poll of front-of-house staff conducted by Caterer. The survey of waiting staff conducted by Caterersearch.com found that 38% thought British people were the rudest guests, followed by the Americans...
Posted: 24 September 2009 | 09:00
The issue of tips in restaurants has been thrust back into the public consciousness with the launch of the Independent’s fair tips campaign and continuation of the Daily Mirror backed Unite union’s call for fair tips.
Posted: 15 September 2009 | 18:47
Every week in the Caterer poll the industry delivers its verdict on the big stories of the day. Kerstin Kühn rounds up the results of the last six months.
Posted: 21 August 2009 | 10:15
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