Tips and tipping

In this section you will find all articles about tips and tipping, giving you an easy route to all the information and news about tips and tipping on Caterersearch. For subject overviews take a look at Caterersearch’s expert guides that provide 'everything you need to know' on popular subjects like tips and tipping, Gordon Ramsay, Compass or Michelin-starred restaurants.

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Letters: 05/02/2010

Bathroom bugsTopics covered this week include: Hotels need to clean up their act; We should all remember: tips are optional; and Concurring with Michelin's stars is an act of faith.
Posted: 05 February 2010 | 13:51

News review of year - survival of the fittest

The row over the beer tie dominated the pub sectorThe industry can look back on 2009 with relief that predictions of widespread carnage had been exaggerated. Many businesses have proved resourceful in the face of economic meltdown, but the year hasn't been without its casualties, as Daniel Thomas reports.
Posted: 23 December 2009 | 12:24

Viewpoint: we must regain customer faith

Peter HancockPeter Hancock, chief executive of luxury hotel marketing consortium Pride of Britain Hotels, says the issues surrounding tipping are far from settled. The legal loophole that allowed tips to be used to top up wages to the national minimum for waiting staff has been closed and the British Hospitality Association
Posted: 04 December 2009 | 08:00

Friday Wrap: A round-up of the week's hospitality news

Heston BlumenthalStory of the week: Heston Blumenthal will not face legal action over the food poisoning outbreak at his three-Michelin-starred restaurant the Fat Duck, Windsor and Maidenhead Council announced this week. Gordon Ramsay has parted company with the chief financial officer ...
Posted: 30 October 2009 | 14:54

Tipping - all change

New rules mean more consumers pay tips with cash rather than credit cardsThe tipping and service charge saga has been long and complicated. Peter Davies, senior manager at business advisory firm Vantis, explains where we came from, where we are now and what it all means.
Posted: 13 October 2009 | 15:33

Michelin-starred chef Ferran Adria accused of poisoning diners with additives - For more hospitality stories, see what the weekend papers say

The weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: Rocco Forte puts Le Richemond hotel in Geneva on the market; Carluccio’s plans to grow into nationwide chain; Punch to slash value of estate by £600m as profits tumble by 40% and more ....
Posted: 12 October 2009 | 10:19

Friday Wrap: A round-up of the week's hospitality news

Cash tipStory of the week: The controversial new law banning restaurant operators from using tips to top up minimum wage came into effect 1 October. Meanwhile restaurant group D&D London is to scrap its 12.5% service charge at all of its restaurants across the capital.
Posted: 02 October 2009 | 16:55

Tips legislation comes into effect as row over costs continues

The controversial new law banning restaurant operators from using tips to top up minimum wage comes into effect today (October 1). The legislation closes the loophole that has allowed restaurants to use service charges to subsidise national minimum wage and ensures that staff are paid ...
Posted: 01 October 2009 | 08:00

D&D London scraps 12.5% service charge

Cash tipRestaurant group D&D London is to scrap its 12.5% service charge at all of its restaurants across the capital. The company will, with effect from 1 October, stop adding the charge to customers’ bills except for group and event bookings, allowing diners to leave as much tip as they see fit.
Posted: 29 September 2009 | 14:34

BHA and BII lock horns over tipping reform - For more hospitality stories, see what the weekend papers say

The weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: McDonald's seeks greener spuds for its French fries; Luminar profits eclipsed by youth unemployment; Domino’s Pizza to report 25% boost in profits; Government gives go-ahead to three-quarter pints and more …
Posted: 28 September 2009 | 11:56

Brits are the 'rudest guests and worst tippers'

Waiters find British guests the rudest and the stingiestBritish people are the rudest guests and poorest tippers, according to a straw-poll of front-of-house staff conducted by Caterer. The survey of waiting staff conducted by Caterersearch.com found that 38% thought British people were the rudest guests, followed by the Americans...
Posted: 24 September 2009 | 09:00

Tips

The issue of tips in restaurants has been thrust back into the public consciousness with the launch of the Independent’s fair tips campaign and continuation of the Daily Mirror backed Unite union’s call for fair tips.
Posted: 15 September 2009 | 18:47

The Caterer poll - your views on the industry

88% of readers did not think McDonald's should be the sole food brand at the OlympicsEvery week in the Caterer poll the industry delivers its verdict on the big stories of the day. Kerstin Kühn rounds up the results of the last six months.
Posted: 21 August 2009 | 10:15

Friday Wrap: A round-up of the week's hospitality news

Amanda AfiyaThe week kicked off with arguably the biggest chef move of this year as double-Catey-winner John Campbell announced his decision to leave the Vineyard at Stockcross and join the Dorchester Collection's Coworth Park near Ascot. Campbell has notched up no less than two Michelin ...
Posted: 24 July 2009 | 14:55

BHA unveils its first code of practice on tipping

Cash tipThe British Hospitality Association has urged restaurants to be open with customers in its first code of practice on discretionary tips and service charges. The code, produced in conjunction with the Department for Business and issued this week, urges restaurants and hotels ...
Posted: 20 July 2009 | 17:32

Jakarta bombers posed as hotel guests - For more hospitality stories, see what the weekend papers say

The weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: Little Chef's roll-out plan for Blumenthal menu; TV chef Richard Phillips under fire over tips; Arab Investment tables bid for Coffee Republic; celebrity chef to buy fruit and veg from school garden and more ...
Posted: 20 July 2009 | 10:37

Tragus accused of threatening staff over cash tips - For more hospitality stories, see what the weekend papers say

Weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: Gunman shoots two people in Harry Morgans restaurant; Marston's investors rebel against “spurious” rights issue; Eel, pie and mash shops under threat ; Mardan Palace hotel owner attracts fury of Russian Prime Minister
Posted: 29 June 2009 | 10:26

Friday Wrap: A round-up of the week's hospitality news

The Friday WrapI'm starting with the man in the mirror; I'm asking him to change his ways; And no message could have been any clearer; If you wanna make the world a better place; Take a look at yourself and then make a change.
Posted: 26 June 2009 | 15:18

BHA wants restaurants to back new code of practice on tips

Cash tipThe British Hospitality Association (BHA) is urging all restaurants to adopt a new Code of Practice on how to distribute service charges. The Code has been developed in conjunction with the Department for Business, Innovation and Skills to back up new legislation banning ...
Posted: 25 June 2009 | 18:11

Gordon Ramsay and Marcus Wareing battle over the real Pétrus - For more hospitality stories, see what the weekend papers say

The weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: New tipping laws may not benefit staff; Pret and Itsu ban bluefin tuna ; Starwood seeks €300m for landmark Paris hotel; profits fall at Firmdale Hotels;; detective seeks male partners of missing chef
Posted: 08 June 2009 | 10:20

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19th March 2010