Tips and tipping

In this section you will find all articles about tips and tipping, giving you an easy route to all the information and news about tips and tipping on Caterersearch. For subject overviews take a look at Caterersearch’s expert guides that provide 'everything you need to know' on popular subjects like tips and tipping, Gordon Ramsay, Compass or Michelin-starred restaurants.

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Pubs, bars and restaurants warned to pay tips to agency workers

Restaurant billPubs, bars, restaurants and hotels must pay agency workers their fair share of tips from customers, following the introduction of new legislation. The warning comes from Jim Lister, head of employment at Manchester law firm Pannone, after the Agency Worker Regulations came into force earlier this month.
Posted: 13 October 2011 | 14:42

Is it time to move on from tips?

Change for tipHas anything changed a year on from the new rules preventing tips to be used to top up staff pay? The Unite union, for one, certainly doesn't think so. Chris Druce reports
Posted: 07 October 2010 | 14:08

Hospitality targeted for national minimum wage investigations

Peter Davies, VantisTax officials are much more likely to probe hospitality businesses to ensure they are paying the national minimum wage (NMW), after the number of investigations by HM Revenue & Customs (HMRC) shot up. Peter Davies (pictured), senior manager at accounting and advisory firm Vantis, warned leading industry figures that more investigations had taken place in the first four months of this year than in the whole of last year.
Posted: 26 May 2010 | 16:53

US waitress fired for calling diners cheap

Catererandhotelkeeper NewsA US waitress has been fired from her job at a pizza restaurant for calling diners cheap on social networking site Facebook after they left her a low tip. Ashley Johnson, from North Carolina, says the customers, who stayed for three hours, kept her at work an hour after she was supposed to finish her shift at Brixx Pizza but only left her a tip of $5 (£3.45).
Posted: 18 May 2010 | 11:02

Tipping points – the debate continues on service charges and gratuities

TippingLegislation compelling restaurant operators to pay staff no less than the national minimum wage, before including any tips, came into force last October. The arguments over the way service charges and gratuities are handled are still rumbling on, however, as Tom Vaughan discovers
Posted: 05 May 2010 | 13:55

Friday Wrap: A round-up of the week's hospitality news

Heston BlumenthalStory of the week: Heston Blumenthal has received £200,000 compensation following a food-poisoning outbreak at his three-Michelin-starred Fat Duck restaurant. A young sous chef at the Tate Modern has died after suffering from tonsillitis. Nathan Laity, 23, of Penryn, Cornwall continued to work long hours...
Posted: 26 March 2010 | 17:57

People from Swansea are worst tippers, says research

People from Swansea are worst tippers, says researchPeople from Swansea are the lousiest tippers, according to research that found just one in five admitted they regularly recognise good service with a tip. Leeds was found to be the most generous city, according to the survey of 1,925 people by discount website MyVoucherCodes.co.uk, with 65% saying they regularly tipped.
Posted: 25 March 2010 | 12:03

Letters: 05/02/2010

Bathroom bugsTopics covered this week include: Hotels need to clean up their act; We should all remember: tips are optional; and Concurring with Michelin's stars is an act of faith.
Posted: 05 February 2010 | 13:51

News review of year - survival of the fittest

The row over the beer tie dominated the pub sectorThe industry can look back on 2009 with relief that predictions of widespread carnage had been exaggerated. Many businesses have proved resourceful in the face of economic meltdown, but the year hasn't been without its casualties, as Daniel Thomas reports.
Posted: 23 December 2009 | 12:24

Viewpoint: we must regain customer faith

Peter HancockPeter Hancock, chief executive of luxury hotel marketing consortium Pride of Britain Hotels, says the issues surrounding tipping are far from settled. The legal loophole that allowed tips to be used to top up wages to the national minimum for waiting staff has been closed and the British Hospitality Association
Posted: 04 December 2009 | 08:00

Friday Wrap: A round-up of the week's hospitality news

Heston BlumenthalStory of the week: Heston Blumenthal will not face legal action over the food poisoning outbreak at his three-Michelin-starred restaurant the Fat Duck, Windsor and Maidenhead Council announced this week. Gordon Ramsay has parted company with the chief financial officer ...
Posted: 30 October 2009 | 14:54

Tipping - all change

New rules mean more consumers pay tips with cash rather than credit cardsThe tipping and service charge saga has been long and complicated. Peter Davies, senior manager at business advisory firm Vantis, explains where we came from, where we are now and what it all means.
Posted: 13 October 2009 | 15:33

Michelin-starred chef Ferran Adria accused of poisoning diners with additives - For more hospitality stories, see what the weekend papers say

The weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: Rocco Forte puts Le Richemond hotel in Geneva on the market; Carluccio’s plans to grow into nationwide chain; Punch to slash value of estate by £600m as profits tumble by 40% and more ....
Posted: 12 October 2009 | 10:19

Friday Wrap: A round-up of the week's hospitality news

Cash tipStory of the week: The controversial new law banning restaurant operators from using tips to top up minimum wage came into effect 1 October. Meanwhile restaurant group D&D London is to scrap its 12.5% service charge at all of its restaurants across the capital.
Posted: 02 October 2009 | 16:55

Tips legislation comes into effect as row over costs continues

The controversial new law banning restaurant operators from using tips to top up minimum wage comes into effect today (October 1). The legislation closes the loophole that has allowed restaurants to use service charges to subsidise national minimum wage and ensures that staff are paid ...
Posted: 01 October 2009 | 08:00

D&D London scraps 12.5% service charge

Cash tipRestaurant group D&D London is to scrap its 12.5% service charge at all of its restaurants across the capital. The company will, with effect from 1 October, stop adding the charge to customers’ bills except for group and event bookings, allowing diners to leave as much tip as they see fit.
Posted: 29 September 2009 | 14:34

BHA and BII lock horns over tipping reform - For more hospitality stories, see what the weekend papers say

The weekend papersA round-up of the weekend's news affecting the hospitality industry. News includes: McDonald's seeks greener spuds for its French fries; Luminar profits eclipsed by youth unemployment; Domino’s Pizza to report 25% boost in profits; Government gives go-ahead to three-quarter pints and more …
Posted: 28 September 2009 | 11:56

Brits are the 'rudest guests and worst tippers'

Waiters find British guests the rudest and the stingiestBritish people are the rudest guests and poorest tippers, according to a straw-poll of front-of-house staff conducted by Caterer. The survey of waiting staff conducted by Caterersearch.com found that 38% thought British people were the rudest guests, followed by the Americans...
Posted: 24 September 2009 | 09:00

Tips

The issue of tips in restaurants has been thrust back into the public consciousness with the launch of the Independent’s fair tips campaign and continuation of the Daily Mirror backed Unite union’s call for fair tips.
Posted: 15 September 2009 | 18:47

The Caterer poll - your views on the industry

88% of readers did not think McDonald's should be the sole food brand at the OlympicsEvery week in the Caterer poll the industry delivers its verdict on the big stories of the day. Kerstin Kühn rounds up the results of the last six months.
Posted: 21 August 2009 | 10:15

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9th February 2012