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People 1st - Best Places to Work

People 1stWhen sector skills council People 1st won a Best Places to Work in Hospitality award it enabled it to focus more clearly on its role developing people. Daniel Thomas reports. As the sector skills council for hospitality, leisure, travel and tourism, People 1st's mission is to address the chronic skills shortages...
Posted: 08 March 2010 | 14:46

Enzo Oliveri - my worst job

Enzo Oliveri, restaurateur and chef. "What was your worst job?" My worst job was as a baker in Palermo, Sicily. "What was so bad about it?"-Starting work when it was still dark and working in front of a hot oven when it was 40ºC outside with the beach only minutes away!
Posted: 08 March 2010 | 13:53

Infozone - the briefing: 05/03/10

InfozoneThe headline stories from this week's Infozone briefing include: employers relying on DRA to force staff to leave the workplace; more people working unpaid overtime to help firms recover; involve staff in cost savings and you'll save money, claims report
Posted: 05 March 2010 | 16:47

Dealing with an extra bank holiday

2010 will see an extra bank holidayThe Government has decided to add an extra day's bank holiday in 2012, to celebrate the Queen's Diamond Jubilee, but how will this fit in with statutory holiday regulations? Legal expert Nicola McMahon outlines the issues involved.
Posted: 05 March 2010 | 12:28

The downside of social networking

Is it possible to control what your employees post on social networking sites?More and more people are using social networking sites such as Twitter and Facebook, but what if a member of staff posts something inappropriate that could affect your business? Solicitor Emilie Bennetts looks at the legal implications.
Posted: 26 February 2010 | 10:45

North East Marriott Hotels: Springboard award winner 2009

SpringboardSpringboard's Awards for Excellence celebrate what a great place the hospitality industry is to work. The 2009 awards saw North East Marriott Hotels walk off with the Best Regional Initiative Award. The award recognises successful initiatives that have been developed to identify and address...
Posted: 26 February 2010 | 10:39

Technology - get ahead in the cloud

Economies of scale allow an outsourced IT function to provide a more comprehensive serviceThe era of businesses maintaining their own IT departments will soon be over as companies come to appreciate the advantages of cloud computing and the pay-as-you-go systems model. Daniel Thomas reports
Posted: 26 February 2010 | 10:39

Infozone: the briefing - 26/02/10

Topics covered in Infozone's weekly briefing include: workforces could take 'several years' to recover from recession: employers should do more to help the jobless, say HR chiefs: use online accounting tools, hospitality operators advised.
Posted: 24 February 2010 | 10:39

How to: protect yourself from equal pay claims

Rex FeaturesThe number of workers taking action against their employers over equal pay is growing, particularly since last year's report by the Equality and Human Rights Commission (EHRC), which revealed that a huge gender pay gap still exists. With equal pay legislation tricky to interpret...
Posted: 19 February 2010 | 20:54

Infozone - the briefing: 19/02/10

InfozoneTopics covered in this week's Infozone briefing include: cut working week to 21 hours call; More job losses likely in 2010; and training investment will pay off.
Posted: 19 February 2010 | 20:42

Victory Services Club - Best Places to Work

Victory Services Club receptionTraining is at the heart of the Victory Services Club's numerous accolades and awards, with its latest survey showing a 97% staff satisfaction ratio. Daniel Thomas reports.
Posted: 19 February 2010 | 20:42

The legal side of Sunday working

An employee can only be forced to work overtime if their contract says soThe issue of Sunday working is important in the hospitality industry, but employers need to consider both financial and religious aspects. Gagandeep Prasad of law firm Charles Russell outlines the legal issues you need to be aware of.
Posted: 19 February 2010 | 13:54

Infozone - the briefing: 12/02/10

InfozoneTopics covered in this week's Infozone briefing include: graduates taking scatter-gun approach to employment ; don't overlook older people, minister urges employers; one in four workers planning a change in career direction; and rise in recruitment continues.
Posted: 12 February 2010 | 12:28

Dealing with project overruns

Builder (Source: Rex Features)If a building or refurbishment project is running behind schedule, it is not always apparent who holds responsibility for it.David Johnson of law firm Boodle Hatfield explains how to determine who is liable for any extra costs that may be incurred.
Posted: 10 February 2010 | 12:30

How to: have a stress-free 2010

Stress accounts for 11.4 million reported lost working days a yearWork-related stress, depression and anxiety accounts for around 11.4 million reported lost working days per year in Britain and often plays a major part in an employee's decision to quit their job. But there are a number of steps employers can take to reduce stress among the workforce:
Posted: 09 February 2010 | 10:51

Infozone: the briefing - 04/02/2010

InfozoneTopics covered in our weekly briefing include: Police crackdown on 'problem premises' and underage drinking; job candidates scuppered by their online profiles; race and gender pay gap still very much in evidence.
Posted: 05 February 2010 | 14:37

Protecting overweight workers

In certain cases, overweight people are covered by disability discriminationAlthough there is no formal legal protection for overweight people, employers should be wary of other ways in which they can bring discrimination claims. James Hall examines the issues surrounding obesity in the workplace.
Posted: 05 February 2010 | 14:12

Infozone: the briefing - 29/01/2010

InfozoneTopics covered in our weekly briefing include: recession 'over' but employee engagement has plummeted; Agency Workers Directive could cut number of temps employed; and calls to scrap forced retirement.
Posted: 29 January 2010 | 15:00

What IT will we see in 2010?

Hotel guest using a laptop in his bedroomThe latest gizmos, such as the Apple Tablet and Google's Nexus smartphone, are undeniably exciting, but what hospitality-related technology will appear this year, with a view to boosting business? Daniel Thomas reports.
Posted: 29 January 2010 | 13:17

Appointing a building contractor

Building plansBefore you hire a contractor to carry out building or refurbishment, you must make sure you have finalised your design, and you choose the correct type of contract, or your costs could escalate. David Johnson explains.
Posted: 29 January 2010 | 13:05

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11th March 2010