Better Business
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Chris Bentham and Abigail Rose took on the Black Boy just as the banking crisis hit. Despite a slow start, their traditional gastropub has seen business continue to grow. Aaron Morby reports
Posted: 25 May 2012 | 15:08
Edinburgh-born chef Roy Brett set up on his own after more than 23 years in the industry so that he could put sustainable seafood at the heart of his business. Neil Gerrard reports
Posted: 18 May 2012 | 15:36
When the Cotswolds88 boutique hotel opened, it had a casual approach to its food offering. Five years on, and the 88 Room restaurant has just received its third AA rosette. Ed Robertson reports
Posted: 11 May 2012 | 09:42
With fewer than 100 days before London 2012, our business tracker operators are upgrading equipment, completing refurbishments and putting in place contingency plans to ensure their operations run smoothly. James Stagg reports
Posted: 04 May 2012 | 10:32
After closing for refurbishment and rebranding, general manager Peter Osborne had to make sure that the White Lion hotel stood out in a busy market when it reopened. Ed Robertson reports
Posted: 26 April 2012 | 16:30
Owners Carol Wright and Colin Clydesdale have built an enthusiastic team of staff and a loyal customer base at their award-winning Glasgow bar-restaurant - a combination that has helped see them through the worst of the recession. Neil Gerrard reports
Posted: 20 April 2012 | 08:52
Liz Cottingham "mortgaged her soul" to buy a 400-year-old converted mill house hotel in the New Forest, but never imagined that one of her best attractions would be an orphaned duck called Crispie. Andy Morton reports
Posted: 13 April 2012 | 09:54
When Anthony and Jane Mears bought the Beckford Inn on the edge of the Cotswolds, it was in receivership, with no clear identity. They soon built a reputation as a quality food-led pub with reasonable prices. Aaron Morby reports
Posted: 05 April 2012 | 16:57
When Anthony and Peta Lloyd bought Fallowfields in 1993, they had no experience of running a hotel. Since then, it has grown to include 10 bedrooms and a small farm, and a restaurant with two AA rosettes. Neil Gerrard reports
Posted: 02 April 2012 | 12:16
Elizabeth Perrée owns La Sablonnerie hotel on the island of Sark, which is popular with guests who want a peaceful break. Andy Morton reports
Posted: 26 March 2012 | 12:01
Kudos has been at Harrogate International Centre, North Yorkshire, for 12 years - catering for anything from 200 to 3,000 people. Janie Manzoori-Stamford talks to general manager Ben Campbell, who has just been named the company's General Manager of the Year
Posted: 16 March 2012 | 16:31
Chef-patron Tim Bouget and his wife Clare are creating something ecologically and gastronomically special at Ode in Devon - as well as winning awards. Emily Manson reports
Posted: 09 March 2012 | 14:17
It's less than five months before the world focuses on the competition - and cuisine - on offer at London 2012. Ahead of the Arena Savoy lecture, Olympic catering chief Jan Matthews tells James Stagg what has been achieved and the legacy it will leave
Posted: 02 March 2012 | 08:57
As the cold snap continues, summer might seem some way off but our operators are already setting in place plans to make the most of outside spaces.
Posted: 02 March 2012 | 08:51
Amanda Baker and Chris Lillitou invested in a failing village pub and turned it into a family friendly operation that has widened its appeal through guidebooks and Twitter. Katherine Alano reports
Posted: 02 March 2012 | 08:47
Chip Week heralds an event-packed summer that will shine a spotlight on the nation's favourite food. Angela Frewin looks at some ways caterers can get maximum profit from their chips
Posted: 24 February 2012 | 15:30
What's hot in technology for 2012? Ross Bentley asked a number of experts, who will be speaking at technology seminars during Hotelympia, for their thoughts on the trends for the coming year.
Posted: 24 February 2012 | 10:50
The Advertising Standards Agency's findings that the trustworthiness of TripAdvisor's reviews are misleading has knocked the site's credibility, but does it make any difference to operators? Steve Kuncewicz explains
Posted: 24 February 2012 | 08:34
Duncan Ray and his partner Manoli Gonzales have taken over 18th-century coaching inn the Five Alls in the Cotswolds and are confident they can create a destination pub. Aaron Morby reports
Posted: 17 February 2012 | 08:53
The Dammone brothers don't rest on their laurels when it comes to keeping up with the times. Their Salvo's restaurant in Leeds has expanded and created a family atmosphere, turning customers into fans. Neil Gerrard reports
Posted: 10 February 2012 | 08:20
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