I marvel, as I'm sure you do, at the more and more tempting and wallet-loosening restaurant deals being offered now by the newspapers. For example, The Times's "Eat out from £5". Some even include a glass of wine. I must declare that Maison Blanc is participating in The Times scheme, which seems to me appropriate enough for our café-type operation, as we are not full-fledged restaurants.
But at Brasserie Blanc We have not joined any of these arrangements and I'll explain why. Instead, we are rewarding our existing guests by giving them what is virtually a £10 note to spend with us in January. Our "Banque de Blanc" is handed to the guest along with their bill by the manager. We like this because it not only is a thank-you to our customers, but also an incentive to return.
Times are tough for everyone, and it is only natural that as restaurateurs we should react by offering an inducement to continue to eat out, when this item of expenditure is in danger of being excluded from the family budget.
On the face of it, there are no problems here at all; participating eateries are simply offering great value for hard times. But what is the real cost of these offers?
I am of course not talking about lower profits. It still feels like we are in recession, whatever the figures say; belts need to be tightened, and that is natural. My real issue is with the harm it is doing to the hard- fought victories we have made when it comes to the sourcing of quality, sustainable and ethical ingredients. Unrealistically low menu prices can make a mockery of all that. Good food is not cheap, and it never really has been. There is a price for quality, and for those of us who care about what we put on our guests' plates, there is an even higher price for ignoring this fact.
After all, the staff costs remain relatively the same. I know of no altruistic landlord who has reviewed the rent downwards to reflect the times. Most of every restaurant's fixed costs are up, and, of course, so is VAT.
But at Brasserie Blanc We have not joined any of these arrangements and I'll explain why. Instead, we are rewarding our existing guests by giving them what is virtually a £10 note to spend with us in January. Our "Banque de Blanc" is handed to the guest along with their bill by the manager. We like this because it not only is a thank-you to our customers, but also an incentive to return.
Times are tough for everyone, and it is only natural that as restaurateurs we should react by offering an inducement to continue to eat out, when this item of expenditure is in danger of being excluded from the family budget.
On the face of it, there are no problems here at all; participating eateries are simply offering great value for hard times. But what is the real cost of these offers?
I am of course not talking about lower profits. It still feels like we are in recession, whatever the figures say; belts need to be tightened, and that is natural. My real issue is with the harm it is doing to the hard- fought victories we have made when it comes to the sourcing of quality, sustainable and ethical ingredients. Unrealistically low menu prices can make a mockery of all that. Good food is not cheap, and it never really has been. There is a price for quality, and for those of us who care about what we put on our guests' plates, there is an even higher price for ignoring this fact.
After all, the staff costs remain relatively the same. I know of no altruistic landlord who has reviewed the rent downwards to reflect the times. Most of every restaurant's fixed costs are up, and, of course, so is VAT.
Continue reading January and the Free Lunch.
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