Responsible for supporting in the the day-to-day running of our conference and banqueting facilities, managing all events, ensuring profitability and high standards of customer service. You will assist with the delivery of training, managing the shifts and rotas to meet demand, leading and supervising your team.
Our conference and banqueting facilities have just undergone a full refurbishment following the complete hotel refurbishment last year.
Duties & Responsibilities
• To ensure that all conferences and banqueting events run to a consistently high level of standard of service.
• To supervise the service of food and beverages at private dining events ensuring that service meets the required standards at all times.
• To co-ordinate with the Events Sales Team to ensure that all event organisers are met and that their dining events, weddings, banquets or parties run smoothly and to time and that any requirements are met quickly and efficiently.
• To liaise with the departmental team to ensure that all areas of the department, including all conference rooms and storage rooms are kept clean and tidy at all times and that equipment is monitored for wear and tear.
• To develop an updated SOP manual for the new standards that have been introduced into conference services recently and to ensure that staff are trained in these new standards.
• To aid in the continuous training and development of the conference and events service team, including carrying out departmental induction's and skills training for new staff.
• To liaise with the departmental team to ensure that all areas of the department, including all conference rooms and storage rooms are kept clean and tidy and to H&S standards.
Desired Skills, Experience & Attributes
Applicants must hold demonstrable experience within a similar role. Including team management experience including training and development and have excellent customer service skills. Knowledge of cost control and revenue would be beneficial for this role along with experience of management of daily operations.
Hotel Description
The Park Royal Hotel, part of QHotels, is situated in the countryside village of Stretton, 4 miles from Warrington Town Centre. The hotel comprises of 146 bedrooms, Restaurant, Lounge Bar, Conference and Banqueting suites that can cater for up to 400 guests. The hotel also includes a fantastic Leisure Club, with 2 gyms, dance studio and 22 meter swimming pool, Jacuzzi, steam room and sauna, plus relaxation area and 7 beauty treatment rooms.
Salary: £16-17k pa
Benefits: Free bespoke QHotels Uniform, Free meals on duty, Free car parking, Free leisure membership, Childcare Voucher scheme, Employee incentive scheme, Discounted staff standby rates at any QHotel
Following a qualifying period; Contributory pension scheme, Complimentary two night stay including dinner, bed & breakfast
Eligibility: All applicants must be eligible to live and work in the UK and be able to attend an interview at short notice.
Contact: Hester Watkin
Email: hwatkin@qhotels.co.uk
Telephone: 01925 730706
Warning: There is no need to provide your bank details when applying for a job. We strongly advise that jobseekers should never supply any bank account details or any other financial information by email. If you see a vacancy on Caterersearch Jobs, and the advertiser requests bank account details please email
Recruitment.Helpdesk@rbi.co.uk