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Concierge - Crowne Plaza Birmingham NEC

What's your passion? Whether you're into swimming, travelling or reading at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. This 242 bedroomed hotel offers a fashionable bar, Pendigo's restaurant and 11 meeting and banqueting suites. 

As Concierge, you will demonstrate the highest standards of guest care and welcome. Key responsiblities: providing accurate information concerning hotel facilities, venues and functions; assisting guests with all enquiries, both hotel and non-hotel related; maintain detailed knowledge of the hotel activities of the day and alert to any potential problems; maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems, and special events.

In return we'll give you a generous financial and benefits package including uniform, free meals on duty, pension scheme, fitness club membership, hotel discounts worldwide, access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

We are an equal opportunities employer.