Add

Conference and Events Co-ordinator

DEPARTMENT

Sales and Marketing

REPORTING TO

Sales Office Manager

JOB DESCRIPTION

To promote, sell, control and manage the resources of the department in order to achieve or exceed the departments budgeted revenue and profitability, whilst maintaining quality standards, high levels of customer service and keeping within budgeted cost guidelines.

DUTIES AND RESPONSIBILITES

To manage all aspects of an Event from initial enquiry to post event stage in accordance with the Company and Hotel Quality Standards.

- Conduct showrounds in an efficient and professional manner in accordance with company standards.

- To maintain both administration and operational standards to the client's satisfaction whilst achieving revenue and profit targets.

- To respond to all sales leads and clients to secure profitable business for the Company and the Hotel.

- To liaise and support organisers on as necessary to ensure a successful event.

- Maintain in depth skills required for the position, incorporating technical/product and competitor knowledge.

- To answer all telephone enquiries in line with the company standard and proactively sell the hotel's facilities as to maximise profitable sales.

- To produce accurate correspondence such as contracts, invoices and function sheets in line with company standards.

- To have knowledge of the hotel's conference and banqueting facilities and services with their limitations and various uses.

- To communicate effectively with other departments to ensure that information regarding our client's events is passed on accurately and ensure inter departmental relations are maintained.

DESIRED SKILLS, EXPERIENCE AND ATTRIBUTES

Team Player - be proactive, share best practice and support colleagues under pressure.

Effective communication skills

Computer Literacy - good working knowledge of Windows based application. (Delphi desirable)

Accuracy and attention to detail is essential, as is excellent organisational skills

All applicants must be eligible to live and work in the UK before application

HOTEL DESCRIPTION

Opened in June 2004, The Cambridge Belfry is an elegant modern hotel with excellent facilities, located just 8 miles from Cambridge and the M11, next to Cambourne Village . The hotel is a superb location for conference needs, with a range of 8 conference and banqueting rooms catering for up to 275 people. The three largest rooms are also ideally suited for weddings and dinner dances.

The Reflections Spa and Leisure Club invites guests to swim in the indoor pool, enjoy body treatments and massage, or undertake more strenuous exercise in the gym

Facilities

•            4 star

•            Bridge Restaurant   - 2 Rosette

•            120 comfortable bedrooms

•            Reflections Spa and Leisure with indoor swimming pool

•            Spa with Treatment Rooms and a range of therapies

•            Easy access to historic Cambridge

•            All weather floodlit tennis courts

BENEFITS

Free bespoke QHotels Uniform, Free meals on duty, Free leisure membership, Childcare Voucher scheme, Employee incentive scheme

Following a qualifying period;

Contributory pension scheme,   Discounted staff standby rates at any QHotel, Complimentary two night stay including dinner, bed & breakfast

CONTACT DETAILS

Lisa Hickey

Regional HR Manager

Hellidon Lakes Hotel

E-mail:   LHickey@qhotels.co.uk

Tel :   01954 714600