Room cards and lighting control
I totally agree with having room key cards that you have to insert to a control box to turn on the lights. But I do have an issue with the time delay in an accessible room. I took out the card recently in a hotel bedroom and the lights went straight off. I was left in darkness trying in my wheelchair to get out. I failed and had to reinsert the key card - when I found it. In other rooms there is a time delay from the time you remove the card to allow you to exit the room. Why can't every hotel do it? Just another low cost idea that you can do quickly to improve customer service for a person with a disability. For more ideas please read my articles in Caterer and Hotelkeeper as part of their Ramp It Up Campaign.