Rosalind Mullen
Reporter
The Caterer People Summit: nurturing soft skills, discovering talent and embracing apprenticeships
The Caterer’s 2022 People Summit gathered the industry’s great and good to share new staff engagement strategies, including the latest thinking on nurturing teams. Rosalind Mullen reports
Workplace catering for a hybrid workforce
Ways of working have changed after the past two years. Rosalind Mullen reports from The Caterer’s round table, sponsored by Lakeland Dairies Foodservice, where experts discussed how to capitalise on trends in the workplace
Signature Dining's Paul Robottom on catering during Covid: ‘I have the most amazing staff’
Vegan hotels show plant-based living is about more than just food
Menuwatch: Adesse
How to deal with grumpy guests
We all know how Covid has affected people, but hospitality staff have found they are bearing[...]
Is this the death of the old-style concierge?
Friendly face, sage dispenser of local knowledge or even confidant, the concierge is the time-honoured go-to[...]
Technology prospectus 2022: Property management for total control
When the going gets tough, it can be tempting to cut back on investment in your[...]
Technology Prospectus 2022: Shift your thinking when it comes to scheduling software
It’s no secret that employers face challenges – and one of the biggest headaches at the[...]
Hire the smile: why attitude trumps experience when hiring staff
With the lack of trained staff the current bane of the industry, operators are thinking smarter about recruiting their workforce. The Caterer’s latest roundtable event, which was held in partnership with HR software company Ceridian, looked at the best ways to tackle hospitality’s worsening skills crisis. Rosalind Mullen reports"
How to avoid and resolve conflict in a hospitality workplace
In the second of our three-part series on harassment in the industry in partnership with #FairKitchens, we look at the best ways of avoiding and resolving conflict within the workplace.
How to approach workplace harassment and end bullying in hospitality kitchens
Reality TV shows such as Gordon Ramsay’s Hell’s Kitchen have made the harassment and abuse of employees in hospitality very public knowledge.
Why hospitality businesses are signing the social mobility pledge
Businesses that facilitate social mobility are not only doing the right thing, they are also tapping[...]
The Best Places to Work in Hospitality 2021
In what has been a year like no other, The Caterer is celebrating the top 30[...]
What's the solution to hospitality’s staffing crisis?
The double whammy of Covid and Brexit has stripped the industry of some of its best[...]
Lessons on wellbeing in the workplace and retaining hospitality staff
Following a tumultuous year for the industry, speakers at this year’s People Summit drove home the[...]
Luke and Stacey French on extending their Sheffield empire with the House of Jöro
The couple behind Sheffield restaurant sensation Jöro, Luke and Stacey French, have just announced plans for a gastro-hotel that will cement their reputation as the food power-duo of the North."
Practical ways to prepare for Natasha’s Law and lessons learned from the Allergens Webinar
Last month The Caterer’s Allergens Webinar, sponsored by Nutritics, gathered food providers and allergen experts to look at how businesses will manage their compliance with the new legislation from October, from printing ingredients labels to communicating with chefs.
More than managing: RBH on growing its portfolio despite the pandemic
Hotel management company RBH has not only weathered the Covid storm, but the pandemic experience of hotel owners has also given the business a powerful new edge that will drive its expansion ambitions.
Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.
The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.
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